Medical Assistant - Back Office

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.
 
PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.
 

JOB SUMMARY:               
Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services.  Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.
 
Essential Functions
Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
Maintain patient records, checking for completeness, errors, signatures
Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
Provide patient education regarding reproductive, abortion & sterilization services.
Participate as a member of the health care team.  Attend all staff meetings, educational. programs, conferences, and meetings as required.
QUALIFICATIONS:       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Medical Assistant Certification is required.
Excellent written and verbal communications.
Ability to relate to diverse communities.
Valid California Driver’s license, reliable transportation and appropriate insurance
Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)
LANGUAGE SKILLS:
English-Spanish-Mixteco trilingual skills are desirable.