Senior Facility Manager - ARC Flash Program

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The Program Manager for the Client ARC Flash Program is responsible for leading and managing all aspects of the client's electrical safety compliance program across multiple facilities. This role ensures adherence to NFPA 70E standards, OSHA regulations, and client-specific electrical safety protocols. The Program Manager will coordinate with vendors, facility teams, and client stakeholders to execute arc flash studies, implement labeling programs, maintain compliance documentation, and drive continuous improvement in electrical safety practices.

Primary Responsibilities:

Client Relationship Management  

• Cultivate, own, and maintain a trusted working relationship with client representatives (JLL or external) and electrical safety service providers
• Communicate program status, compliance risks, and escalate issues to appropriate parties (manager, client, vendors, etc.)
• Manage and Support 3rd Party Vendors to complete ARC Flash in timely manner
• Serve as the primary point of contact for all ARC Flash Program-related inquiries

Leadership

• Lead and manage JLL staff including direct reports to deliver ARC Flash Program services
• Facilitate program review meetings including agendas and after-action item reports
• Exercise leadership and management skills in a matrixed environment to achieve compliance objectives

Operations  

• Lead and manage all contracted electrical safety and arc flash study vendors, ensuring services are delivered consistently with agreement terms
• Coordinate and schedule arc flash studies, equipment evaluations, and label updates across the facility portfolio
• Manage work orders related to electrical safety inspections, equipment modifications, and label installations using the Corrigo CMMS system
• Ensure all arc flash labels are current, accurate, and properly installed per NFPA 70E requirements
• Oversee PPE (Personal Protective Equipment) assessments and ensure proper equipment availability
• Track and manage electrical safety training requirements and certifications for facility staff
• Ensure all program activities follow company, Master Service Agreement (MSA) requirements, OSHA, NFPA 70E, and client standards
• Demonstrate a strong understanding of electrical systems, short circuit analysis, and arc flash hazard calculation methodologies

Travel Required: up to 50%

Financial

• Build and manage ARC Flash Program operating budgets - including monitoring, analyzing, and accurate reporting adherence
• Understand, explain, and report results and variances
• Manage budgetary requests, analysis, and operational reporting: monthly and quarterly, as needed
• Review and approve vendor invoices related to arc flash studies, equipment modifications, and labeling services
• Read and understand the applicable Service Level Agreements and associated financial impact

Program & Project Management

• Apply a programmatic approach to multi-year arc flash compliance cycles and equipment upgrades
• Lead, manage, and assist JLL operations team with tactical planning, goals, objectives, and execution of program milestones
• Recommend, plan, and execute continuous improvements in electrical safety practices
• Maintain comprehensive program documentation including study reports, one-line diagrams, equipment data, and compliance records
• Develop and track Key Performance Indicators (KPIs) for program compliance and safety outcomes
• Conduct root cause analysis (RCA) for any electrical safety incidents or vendor failures and support client RCAs
• Coordinate with facility mechanical teams when electrical work impacts building systems
• Lead coordination meetings with electrical contractors, vendors, and facility stakeholders
• Perform other duties, activities, or projects as assigned

Job Requirements

• Work from client facility 3-5 days per week.
• Undergraduate degree in electrical engineering, engineering technology, or related field recommended
• Minimum 5 years in electrical safety program management, facility management, o