Clinical Applications Specialist, Digital Radiography

Clinical Applications Specialist, Digital Radiography
Territory: Focus on the Boston Market with national travel required.
Must be able to be compliant with hospital credentialing requirements.
WHO WE ARE:Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives. Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.
ROLE DESCRIPTION:Lead on-site training for new and existing clients of our digital radiography products. Execute strategies to attain the identified revenue and market share objectives specific to DR sales goals. This position requires a minimum of 75% travel, which may include some weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

• Create and maintain strong business relationships with all levels of sales, marketing, operations, and all other aspects in assigned accounts, and drive consistent clinical performance objectives   
• Support Sales and Dealer training initiatives to achieve a high level of product knowledge and differentiation from a clinical perspective
• Work-closely with Customer Service & Sales teams to ensure our clients are supported in their training requirements, and sales initiatives
• Provide management with up to date information and concerns that impact the ability to effectively sell and support our products in the channel              
• Support selected sales demonstrations, labs and potential customer evaluations
• Give clinical presentations and provide support at scientific meetings and trade shows
• Collect photos and videos of trainings whenever possible in compliance with hospital guidelines
• Work closely with strategic partners ensuring successful integration and support activities
• Customer call response
• Clinical 24/7 helpline support as needed
• Basic on-site service troubleshooting
• Site Follow-up calls as necessary
• Maintain monthly activity tracking
• Maintaining all site surveys and training documentation from CAS.
• Responsible for booking travel and filing expense reports in a timely manner
• Collecting data from sites in compliance with hospital guidelines
• Continuous personal development and keeping current knowledge in relevant field at all times
• Maintain a positive attitude and exhibit patience with customer concerns or requests
• Learn the company's products as well as the competitor's products to better promote the company's product line 
• Transport company equipment per company policy

Education & Experience

• Associates Degree minimum, BA/BS and above preferred, ARRT RT(R) required
• 3+ years of relevant clinical experience 
• 1+ years of experience in clinical education / lead technologist / QA/QC tech preferred
• Trauma or surgery experience a plus
• Willing to travel overnight and on weekends
• Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post employment) is required
• Budget, expense, and resource management experience required
• Must be a results oriented, team player, people person
• Must be self-driven to optimize performance without the need for extensive supervision
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
• Must have and exhibit excellent presentation skills in small and large groups situations

Computer Skills

• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Publisher, Internet Explorer, and Google Chrome
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirabl