Director, Head of Legal Operations

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Reporting to the VP, Corporate Law and Governance, and working in partnership with the EVP, Chief Legal and Compliance Officer and other members of the Legal Leadership Team, the Director, Head of Legal Operations will play a crucial role in initiating a Legal Operations group and in the strategic and operational effectiveness of the Legal Department.

The ideal candidate will help establish and execute the Legal Department’s strategic roadmap, embody the Continuous Improvement mindset, and be relentless in removing sand from the gears. This person will be responsible for overseeing the day-to-day operations and administrative functions of the Legal Department, such as budgeting, staffing, technology, vendor management, compliance, and reporting. They also will assist in aligning the legal strategy with business goals and priorities, and managing and tracking internal and external communications on legal matters. The candidate should have experience in information governance, legal technology solutions, payment processing, and document storage and archiving.

Essential Job Duties

• Contribute to the strategic planning for and execution of key Legal Department initiatives. This will include development of annual and mid-term strategies, goals, and priorities, implementation of strategic initiatives to enhance the effectiveness of processes and practices, creation and tracking of metrics to measure progress against such goals and priorities, arrangement of training and development opportunities, and performance of third-party benchmarking to align with best industry practices.
• Supervise and manage third-party vendors, including administering engagements of law firms and other third parties, tracking of monthly, quarterly, and annual spend to maximize value, helping attorneys in negotiating and documenting fee arrangements, leading RFPs for major projects, monitoring law firms’ and other vendors’ operational performance through on-going assessments and benchmarking examination, managing recurring subscriptions, and evaluating other available resources to help Legal Department needs.
• Proactively drive Legal Department financial and budgeting activities. This will include working with the Legal Leadership Team and Finance Department to develop and manage the budget and handle expense accruals, overseeing law firm and other vendor purchase requisitions and invoices, including for monthly bills and legal settlement payments, in existing systems, acting as a key liaison for law firms and vendors on financial matters, and leading relevant benchmarking initiatives, such as spend analysis and efficiency improvements.
• Evaluate and improve processes and technologies to enhance efficiency and effectiveness. This covers the assessment of artificial intelligence solutions to improve internal processes and client help, strategic use of data, including through analytics, to assist decision-making, and development of reports, dashboards, and presentations on billing optimization, resource management, comparative legal costs, and financial operations.
• Act as the lead for legal technology solution projects. This includes development of the strategy for, assessing the feasibility of, and prioritizing such projects, coordinating with the IT Department and PMO to implement technologies, and managing the Lega