Productivity Lead

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

The Productivity Lead is responsible for the cross-functional collaboration with process owners to maintain the accuracy & integrity of the labor scheduling & store operating systems, and for providing Time and Absence services in Reflexis and the Workday Time Tracking Tool. The Productivity Lead is also responsible for providing solutions to maintain and/or improve time keeping services; providing ongoing system enhancements, improvements & functionality; identifying solutions to Store Operations scheduling issues; and collaborating with field leadership to drive Labor Scheduling effectiveness. The Productivity Lead will focus on minimizing store dependency on labor-intensive processes by identifying & delivering process improvements and labor-saving solutions.

Key Accountabilities

• Oversee / manages daily activities of the Time Specialist(s); plans, manages, & prioritizes workload.
• Works cross-functionally to improve Timecard related processes and accuracy.
• Identifies Timecard related issues and problems; works to identify root causes and resolutions; provides solutions to maintain and/or improve time keeping services.
• Ensures prompt and accurate time approvals and payroll releases.
• Collaborates with P&C Services on time & attendance process and procedure changes.
• Oversee / manages daily activities of the Ops. Eng. Team; plans, manages, & prioritizes workload.
• Collaborate cross functionally to ensure the labor model is relevant and accurate at all times.
• Deliver reports, analyses, ROIs, and labor impact studies in a consistent format and level of detail.
• Lead labor analysis on new initiatives; support implementation of new projects; validate benefits.
• Plan, manage, and facilitate Labor Scheduling projects; create project plans; manage resources; develop implementation plans; oversee cross-functional teams; and deliver project objectives.
• Drive cross-functional engagement to increase labor scheduling knowledge and execution; identify opportunities for improving the scheduling process; increase Labor Scheduler effectiveness.
• Maintain system documentation.
• Identify and deliver process improvements, efficiencies, and labor saving solutions.
• Obtain cross-functional, Leadership, and Executive alignment on solutions.
• Support the SOS and Impact Planning Process.
• Support budgeting process by providing labor model projections.
• Expand job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.

Qualifications

• Bachelor’s degree in business or B.S. Industrial Engineering or related field.
• Retail Operations experience strongly preferred
• 5 - 10+ yrs. work experience; Min 2 yrs. experience managing people.
• Experience and/or high level understanding with MOST, MTM or other Time and Motion Study Systems.
• Ability to complete a risk analysis and provide potential solutions.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to seek input from all levels and functions within the organization.
• Effective oral, written, and interpersonal communication skills.
• Ability to handle multiple tasks and projects simultaneously and establish priorities.
• Confident, self-motivated, and detailed-oriented.
• Capable of working effectively & efficiently in a fast paced, constantly changing environment.

You will work with

• Operations (Stores, Regional Managers, Senior Managers)
• Finance
• Category Managers
• Operations Engineers
• Time System Coordinators
• Fresh Serve Bakery

How much do we pay (Base)? $102,000 - $160,