Engineer 1, Engineering Operations

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Critical Application Provisioning Team is responsible for the day-to-day operations of the significant device provisioning for all Residential and Commercial products (platforms), including but not limited to the Regional Data Unit, Residential Dynamic Host Configuration Protocol, & Device Provisioning Engine servers, Broadband access Control Center/Cisco Network Registrar application stack, several provisioning-related applications, and Level 2 Domain Name Server Record Management. In addition, we deploy new equipment for new product offerings, perform capacity planning exercises, and order/install the necessary equipment to support growth in the market.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

This team is based in Mount Laurel, NJ, and the role is not eligible for remote or virtual hiring.
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

Responsibilities:

• Troubleshoot and manage Linux provisioning applications.
• DNS maintenance, virtual setting adaptation, and on-call support.
• Monitor applications, document knowledge, improve processes, and execute technical changes.
• Collaborate on infrastructure upgrades and manage incidents.
   

To be successful in this role, you should have the following skills:

• Analytical, problem-solving, and excellent communication.
• Independent and teamwork capability.
• Strong documentation and adaptability.

Qualifications/Experience:

• Minimum of 2 years of familiarity with Linux/Unix, Centos/Red Hat.
• Proficient in file system navigation, log troubleshooting, and Linux tools (awk, sed, grep).
• Skilled in text editors (vi/vim/nano) and Linux configurations.
• Experience with IP Networking, scripting (shell, Perl, python), and web development (HTML, CSS, JavaScript, PHP, ).
• Big data technology knowledge is beneficial.
• A bachelor’s in science or technical certifications is preferred.

• RHSA/RHCE certifications are a plus.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and