Project Manager Cust Mktg

The Project Manager plays a key role in developing and executing integrated marketing programs and customized sales support materials that drive customer growth and retention. This role is responsible for managing campaigns from concept to deployment, collaborating across functions, and delivering tailored, customer-centric marketing experiences. It offers exposure to a variety of marketing channels and business areas.

The right candidate will bring a combination of strong project management skills, a customer-first mindset, and the ability to balance high volumes of projects with tactical execution. The candidate will work closely with a variety of cross-functional partners from marketing operations, analytics to creative for campaign deployments and the Sales organization to develop high-impact materials that win new business, grow existing accounts, and represent the Staples brand with consistency and clarity.

 

What you’ll be doing:

• Drive Customer Growth Programs
  Support initiatives from campaign planning to execution, ensuring flawless delivery across email, paid media, website, and other channels.
• Enable Sales Through Targeted Marketing
  Create tailored marketing materials that help sellers win new business, expand within accounts, or deliver persuasive customer facing decks.
• Streamline Sales Support
  Build scalable processes and prioritization frameworks to handle seller requests. Audit and optimize marketing templates to meet evolving needs in collaboration with the Creative team.
• Collaborate Cross-Functionally
  Partner with Sales, Digital Sales, Vertical/Category Marketing, Creative, and Analytics teams to deliver personalized marketing campaigns and sales enablement content. Update digital sales tools (e.g., Allego) to ensure materials remain accessible and up to date.
• Support Account-Based Marketing Strategy
  Leverage ABM tactics to create customized collateral and campaigns for high-value accounts. Help educate sellers on available marketing assets and guide engagement strategies within key verticals.
• Lead Campaign Execution and Tracking
  Draft creative briefs, manage timelines, collect feedback, proof all materials, and give final approval. Collaborate with Analytics and Ops to define customer segments and review post-campaign insights.
• Ensure Marketing Excellence
  Maintain high quality, brand-compliant, relevant content in all customer-facing materials. Proactively address campaign risks and provide timely updates to stakeholders.

 

What you bring to the table:

• Strong project management skills with a keen attention to detail and an ability to juggle multiple priorities at once
• Background in customer lifecycle marketing, campaign execution, and sales enablement programs
• Ability to think creatively, adapt quickly, and influence without authority in a cross-functional environment
• Excellent communication (written and verbal) and interpersonal skills
• Demonstrated experience working closely with sales organizations and developing custom marketing solutions
• Highly organized with a proactive and problem-solving mindset
• Ability to manage both strategic planning and day-to-day tactical execution

 

What’s needed – Basic Qualifications:

• 2+ years of experience in a related field (project management, marketing, or communications)
• Proficiency in MS Office, especially Excel, PowerPoint, Word, and Outlook

 

What’s needed – Preferred Qualifications:

• Bachelor’s or Master’s degree in marketing, communications, or a related discipline
• 3+ years of experience in Account-Based Marketing or Sales Enablement
• Familiarity with project management tools and marketing platforms
• Proven success in developing and executing customer-focused marketing programs

 

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.