Configuration Engineer- L1

Company:

Mercer

Description:

Configuration Engineers are responsible for creating the business logic that drives Darwin™, using Darwin Configuration Language (DCL*). This functionality sits at multiple configuration levels, as follows:

• System (Global fields, calculations and rules reusable across the system)
• Country (tax systems, reusable calculations across a region e.g. state retirement age in the UK)
• Organization (standardized fields / inputs or calculations reusable across an organization)
• Scheme (benefit funding rules, enrolment periods across a Client’s scheme)
• Benefit templates (cost calculations, validations, and selection options based upon a benefit provider’s products).

Templates written by Configuration Engineers will be used to standardize and simplify the implementation of Client schemes across the globe. (* The Darwin Configuration Language (DCL) is a proprietary configuration tool developed in Darwin. This is used in Darwin 4.0 to create the basic building blocks of our platform (benefits, client schemes and interfacing). There is no expectation that anyone applying for the role will have any background or prior knowledge of DCL syntax).

We will count on you to:

• Have a good understanding all processes and ways of working in Configuration Engineering
• Be aware of Darwin’s capabilities and limitations
• Create Darwin-wide configuration based on clear specifications, using Darwin Configuration Language
• Interpret and translate business requirements for benefit templates, into technical requirements
• Update / Fix Darwin wide configuration based on change requests / bugs
• Follow the DCL standards in terms of naming and design of the configuration file
• Assist other CEs and Darwin Support teams with the debugging of templates
• Maintain an updated status for tasks, using the available tools (JIRA/Confluence) and meet agreed project deadlines and SLAs
• Produce documentation to reflect the content and available options of released templates, actively contributing to our knowledge base
• Perform medium complexity code and peer reviews
• Create complex reports using DCL and complex Reward Centre layouts
• Identify areas that need improvement and flag them to appropriate Subject Matter Experts

What you need to have:

Essential skills:

• Excellent spoken and written English and Romanian languages
• Ability to operate independently as well as in a team in a fast-paced, ambiguous, global environment
• Able to prioritize tasks (own and team) and achieve objectives on schedule with high quality and with excellent planning and scheduling skills
• Excellent problem-solving skills and work very well in a team
• Knowledge and experience working with basic programing algorithms and notions
• Has a big appetite to learn and improve code writing skills
• Curious about new technologies and excited to find ways to implement them.
• Self-motivated with the ability to produce high quality work without supervision
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• Strong analytical and problem solving skills, with a high attention to details
• Knowledge and experience of data serialisation formats: XML, JSON

Delivery & Project Management:

• Follows and give feedback on processes and ways of working consistently
• Estimates tasks accurately, plans and delegates assignments of work across project members
• Anticipates blockers, identifies dependencies of either product or technical nature and addresses them with the appropriate people
• Has a good level of autonomy - is able to take technical decisions on his own, balance priorities in their area of expertise, aligns with the delivery goals
• End-end delivery and ownership of small to medium sized projects
• Understands business needs and can challenge certain requirements
• Ability to gather, compile and process information from a variety of departments and stakeholders
• Collaborates with other colleagues inside direct responsibilities

Career Growth & Development:

• Follows-up with colleagues who asked for help and need guidance
• Identifies lack of skills / knowledge gaps of colleagues and addresses them in a constructive way
• Gives honest feedback directly when asked about colleagues they work with
• Shares opportunities for improvements and recognizes achievements
• Involved in planning and delivery of Training / Enablement
• Aware of the backlog and actively picks up the next piece of work
• May hire, train, and oversee colleague staff in the department
• May oversee the scheduling, assignments and the daily tasks of c