Tennis Shop Attendant Part-Time $16 PER HOUR

Tennis Shop Retail Associate

Directly Reports To:    Tennis Shop Manager
Indirectly Reports To: Director of Racquets

Compensation: Starting at $16 per hour

Brook Hollow is seeking a candidate that is seeking a team-oriented position in golf and/or the retail hospitality industry. The candidate should be an energetic, highly personable, self-motivated, individual with a passion and willingness to go above and beyond to enhance the Member experience.  The candidate should display a professional appearance, positive attitude, and exceptional selling skills.

Customer Service

• Create a warm and friendly atmosphere
• Provide a premium level of customer service to the Membership
• Proactively greet all Members and Guests on arrival and engage in genuine and positive interactions.
• Be a team-oriented individual willing to put the team & Member experience first & foremost
• Be well versed in club policies and have confidence in enforcing and informing Members of such policies

• Assist and play a role in all tournament operations and outside events, as required
• A willingness to assist in all areas of the operations, as required.
• Ensure Golf Shop cleanliness and display standards are upheld

Daily Responsibilities

• Assist in maintaining, rotating, and changing visual presentation with an exceptional appearance; execute seasonal merchandise displays
• Maintain daily Tennis Shop display standards including folding, hanging, and restocking merchandise.
• Promote a first-class Member shopping environment to include gift-wrapping & personal shopper experience(s)
• Be knowledgeable of weekly events and activities to accurately communicate to the membership
• Ensure that all tasks and orders for members are followed through each day
• Assist with all daily procedures.
• Assist the merchandiser with inventory

Required Education and/or Experience

• High school Diploma, GED, or college degree preferred
• Preferred (1-2) years of retail sales experience with at least one (1) year of experience in the tennis industry
• Knowledge of private club experience preferred.
• Candidates must possess basic computer skills, working knowledge of Microsoft Word, Excel, and Outlook
• Excellent communication skills, both verbal & written.

Special Requirements

• Must be able to clearly understand and communicate with Members, guests, and co-workers in English to include verbally and in writing.
• Must be able to work a flexible work week with open availability to include nights, weekends and occasionally Holidays.
• Must work well with others as a team and help co-workers when needed.
• Must always be courteous and tactful.
• Must possess honesty and integrity
• The Tennis Shop Retail Associate will work 30-40 hours per week.

Benefits Include:

We offer a generous compensation package that is commensurate with qualifications and experience and befitting a club of the stature and significance of Brook Hollow.

• 401(k) plan-100% vested following your first year of employment
• Paid jury duty
• Paid time off