Senior Application Support Engineer

<h3>Company Description</h3><p>Natixis in Portugal is fully integrated in the global organization of Natixis, a French multinational financial services firm specialized in Asset &amp; Wealth Management, Corporate &amp; Investment Banking, Insurance and Payments. A subsidiary of Groupe BPCE, Natixis counts nearly 16.000 employees across 38 countries.</p><p>Based in Porto, Natixis Centre of Expertise mission is to transform traditional banking by developing innovative solutions for the bank’s business, operations and work culture worldwide, as a key driver of the company’s culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.</p><p>Natixis in Portugal is the best combination of a “start-up mindset” with a large, solid structure. Its unique culture gives true meaning to a “beyond banking” personality: to be a real entrepreneur, self-challenging, ever striving to excel and go that extra mile.</p><h3>Job Description</h3><p><strong>We are looking for a Production Engineer (local contract) to join our BPCE IT business Unit.</strong><br/> <br/> Created on October 15, 2015, BPCE IT is a common structure of the BPCE Group’s IT subsidiaries (Banque Populaire and Caisse d'Epargne). As a result of an industrial logic, it is an Economic Interest Group (EIG) that aims to consolidate infrastructures and pool purchases in order to optimize costs and strengthen the quality of service of the Group’s entire IT production. It also offers value-added infrastructure services (messaging, videoconferencing, etc.) for users and information systems. With 1,200 employees, mostly analysts, engineers and IT experts in 14 cities, the company also relies on its own support functions: purchasing, finance, audit, risks, architecture and security, human resources, internal communication, general means.</p><p>The Trust team is in charge of a shared platform which aims to handle all end-users authentication requests. At the center of BPCE clients’ ecosystem, this critical platform is used by our customers to access to their online bank accounts, to digitally sign contracts or to acknowledge online payments. </p><p>The Production Engineer participates in projects in the construction and production phases of application developments. It ensures the proper functioning of the applications under its responsibility by taking into account the availability of resources. </p><p>He can also help define the technical components of the IS and manage changes. It provides advice, assistance, information, training and early warning on integration, and oversees progress and continuous improvement. </p><h3>Qualifications</h3><p><strong>Main requirements:</strong></p><ul><li><p>Good knowledge of production tools like Scheduler (Ctrl-M/VTOM), Supervision (Zabbix, AppDynamics), ELK </p></li><li><p>Good knowledge of deployments tools (GIT, XL Deploy, XL Release, Terraform) </p></li></ul><ul><li><p>Expert in Unix systems </p></li><li><p>Good knowledge of Google Cloud Platform principles and in particular Google Kubernetes Engine service </p></li></ul><p> </p><p><strong>Other requirements:</strong></p><ul><li>Good level of English – minimum C1 level;</li><li>French is a plus;</li><li>Ability to keep up with a demanding and fast-paced environment;</li><li>Good communication skills;</li><li>Good priority definition skills;</li><li>Know how on implementing pedagogy methods;</li><li>Ability to work in a team.</li></ul><h3>Additional Information</h3><p><strong>#MuchMoreThanJustAJob</strong></p><p>Early morning. Campo 24 de Agosto. In <strong>4 minutes, you are clocking in at the office</strong>. After grabbing a <strong>cup of coffee and fresh fruit</strong>, pick up your <strong>laptop and choose your spot for the day</strong>. It's going to be a busy one: <strong>French class</strong> before lunch and, just after, quick <strong>medical appointment</strong> at Natixis doctor's office.</p><p>Lunch break. Outside in the big <strong>terrace </strong>(look at your crops at the <strong>Urban Garden</strong>; ready to harvest!) or, if you feel like stretching your legs, <strong>walk downtown </strong>to grab lunch.</p><p>Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks, reports, calls, some jokes with your teammates). End it on a high note: just one <strong>PlayStation</strong> game or the final match for that <strong>ping-pong</strong> tournament.</p><p>Tomorrow, you complete that <strong>certified technical training </strong>and the day after, you will<strong> work from home, </strong>taking advantage to finally do that <strong>online course on Udemy.</strong> Once you are done with your tasks for the day, you can visit the office for a <strong>board games</strong> session or show up at the rehearsal of one of <strong>Nat