Project Manager

Working within the Research Engagement Services Strategy and Operations Program Management team, you will design and implement cross-functional workstreams for our top strategic programs. You will manage the design and implementation of Research Engagement Services (RES) business critical automation and process projects and initiatives. 

Role Description

• Project manage the definition, design & implementation of cross-team projects and initiatives to address external client and internal stakeholders, product, business and process issues and requirements.
• Specifies project business requirements, designs processes and practices, and works with IT and other BU teams to ensure their full and proper implementation and rigorous testing and final project implementation.
• Be fluent in data and analytic needs and partner effectively with data & analytics teams to generate needed insights for workstream objectives.
• Works with and manages stakeholders, business owners and sponsors effectively – ensuring alignment on project scope, requirements, schedule and quality objectives.
• Partner effectively with the Tech Project Management team on the technology implications and opportunities for improvement for scaling workstream pilot’s best practices to the larger business.
• Partner effectively with change management and communication teams ensuring effective communications and change management around each project with all levels of Research and other BUs on project/initiative plans, requirements and implementation progress.
• Foster excellent program management and advance standard methodologies by following and continuously improving project, program and portfolio frameworks for RES Strategy & Operations based on industry best practices.
• Continuously grow your skill set in and exhibit operational excellent leadership in process improvement (ex: Lean Six Sigma, Design Thinking, TQM)
• Be a role model of relentless prioritization, partnership, and a no limits mindset.
• Design and deliver program communications and presentations to all management levels within and beyond RES.

Education

• Bachelor’s degree or higher or equivalent experience. 

Professional Experience

• 3-5 years of progressive business experience with progressive responsibility in a fast-paced work environment
• Nice to have process and program management certifications in Project/Program Management such as CAPM, PMP, Certified Scrum Master, Lean Six Sigma, Design Thinking training and transformation-based experience

Professional Skills & Competencies

• Quick pace, self-starter, able to learn and iterate quickly
• Proven ability to create, follow and improve processes
• Intermediate skill in Excel, Word, PowerPoint, Power BI, and Outlook
• Intermediate skill in Product Development, Project Management and Business Analysis tools: such as Microsoft Project, Visio, Jira, and Confluence
• Experience leading projects/workstreams with or without direct reporting authority utilizing best practice frameworks and tools
• Ability to work independently and be a collaborative team player, with excellent time management and prioritization skills, managing multiple tasks and tight deadlines.
• Superior verbal and written communication skills
• Ability to problem solve and bring timely resolution to escalations
• Excellent attention to detail and quality

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities,