Customer Parts Ordering Specialist

Job Title

Customer Parts Ordering Specialist

Job Description

Customer Parts Ordering Specialist

As a Customer Parts Ordering Specialist you will be responsible to ensure the availability of requested Service Parts to match Planned Service Events.

Your role:

• Assist internal and external customers by researching part numbers, accurately processing incoming orders within SLA while following all document and customer service processes and guidelines.
• Responds positively to situations requiring cooperation, courtesy and tact
• Takes a proactive role in personally owning the customer support experience
• Communicates with customers and other departments to assure commitments are achieved
• Check to ensure that appropriate changes were made to resolve customers' problems.

You're the right fit if:

• Bachelor's degree in Logistics, International Commerce or related academic background.
• +1 years of order management, supply chain, procurement or valid mix of experience and studies.
• Knowledgeable in SAP
• Advanced English

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.