Director, Global Benefits

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The Director, Global Benefits is responsible for ensuring that World Vision’s global benefits programs are aligned with business objectives, meet legal requirements and achieve a balance between being externally competitive, meeting employee needs, and managing internal cost/operating within the annual budget. This leader is responsible for the global benefits strategy as well as developing, implementing, administering, and maintaining benefits programs, policies, and procedures across the World Vision International employee population including full responsibility for US and International Assignees (IAs) employee plans as well as supplemental plans in the UK.  

The leader also plays a critical role in collaborating with decentralized Regional and National offices to ensure that they offer benefits that meet the World Vision Health and Welfare Minimum Standards (HWMS) while also working with the Global Insurance team to coordinate information and operationalize global insurance plans across the offices around the world. The leader plays an important advisory role to help educate and set up programs to assist offices in securing and maintaining cost effective and comprehensive health and welfare programs as well as retirement savings benefits. 

Key responsibilities:

20%

• Global Strategy, Engagement and Communication - Engage with P&C benefit responsible parties, to collaboratively design global benefits strategy, ensuring alignment to the People & Culture strategic initiatives.
• In partnership with P&C, builds out an ongoing governance model/approach designed to foster agreement, commitment, and accountability. 
• Participate in design and ongoing updates of the Total Rewards Strategy by providing insights and guidance as it relates to all health & welfare programs.
• Develop an ongoing communication strategy ensuring benefits are well received, understood and add value to the employee value proposition.
• Provide leadership and subject matter expertise by managing a team of 2 to 3 employees, participating in the day-to-day work where necessary, especially during busy times such as Open Enrolment in the US. Leads through collaboration with many other internal colleagues to get things done. 
• Trusted advisor to all levels of leadership and colleagues on all benefits related topics across the Partnership.
• Maintains a network of regular connections with P&C benefit partners, keeping them abreast of developments, conducting training, and co-creating solutions across functions, regions and countries.
• Best practices sharing and education across functions, regions and countries to deliver most effective and cost-efficient programs in direct delivery locations (US & UK) and capability development and advise for in-direct delivery locations (Regional and National offices).
• Maximizes tracking, reporting, and adherence to World Vision’s Health & Welfare Minimum Standards (HWMS) for benefits provided to all employees worldwide.
• Maintains regional scorecards for adherence to Health & Welfare Minimum Standards. 

20%

• Select and manage vendor relationships with and through collaboration with direct reports, global procurement partner(s), Global Insurance team and Regional/National P&C colleagues. Apply current market best practices to:
• Identify best-in-class providers
• Implement RFP processes
• Review contracts for coverage details
• Conduct benefit cost analyses
• Negotiate annual renewals and new contracts
• Track service level agreements (SLAs) and ROI….and more
• Highly valued benefits for very competitive prices to support the attraction and retention of best-in-class talent globally.
• Delegation of workload during peak cycle times to broker staff or potential need for additional staff coverage.

15%

• Manage Open Enrolment and ongoing benefits and Wellness program delivery for the US and IA employees as well as limited programs for United Kingdom.
• Deliver an enrolment process that is on time, accurate, well communicated, and provides an easy user interface for a positive employee experience.
• Ensure compliance and manage all regulatory updates related to ACA, HIPPA,