Community Engagement Specialist
Sound TransitAbout the role
Salary range is $21.63/hour to $64.42/hour with a midpoint of $42.31/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Sound Transit also offers a competitive benefits package with a wide range of offerings, including:
- Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
- Long-Term Disability and Life Insurance.
- Employee Assistance Program.
- Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
- Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
- Parental Leave: 12 weeks of parental leave for new parents.
- Pet Insurance.
- ORCA Card: All full-time employees will receive an ORCA card at no cost.
- Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
- Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues
GENERAL PURPOSE:
Under supervision, assists in planning, coordinating, and implementing community engagement efforts for assigned capital projects, programs, and services within a designated geographic area. Serves as a point of contact between Sound Transit and the community, supporting the dissemination of public information and fostering positive relationships with stakeholders. Assists in the creation of communication materials, event coordination, and public outreach activities. Supports the Senior Specialist in identifying and addressing issues affecting the public during project planning and implementation.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Community Engagement Support: Assist in the execution of public engagement efforts related to LINK light rail, ST Express, and STRide BRT services and capital projects.
- Provide logistical and administrative support for community meetings, events, and outreach activities.
- Public Information Distribution: Create, review, and distribute public-facing materials, including flyers, FAQs, newsletters, and social media posts.
- Ensure materials are clear, accessible, and available in priority languages where necessary.
- Stakeholder Interaction: Serve as a point of contact for inquiries from community members, businesses, and other stakeholders, ensuring timely responses.
- Support the development of relationships with community-based organizations, neighborhoods, and businesses to enhance engagement.
- Event Coordination: Coordinate the setup, staffing, and follow-up for public meetings, open houses, and other engagement events.
- Track and manage event logistics, including invitations, venues, materials, and accessibility accommodations.
- Research and Feedback Management: Gather and summarize community feedback to inform the Senior Specialist and other internal stakeholders.
- Assist in tracking and analyzing feedback to ensure community concerns are addressed effectively.
- Administrative Duties: Maintain accurate records of engagement activities, community contacts, and feedback.
- Support the preparation of reports and presentations for internal and external audiences.
- Additional Duties: Collaborate with internal teams to ensure alignment with engagement efforts.
- Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
- Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
- It is the respo
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