Receptionist

Description

Elevate your career to new heights with Reflections Medical, where excellence meets innovation in the field of aesthetics! Our commitment to maximizing beauty for a lifetime is fueled by a team of dedicated professionals. We are seeking a highly organized and professional Receptionist to join our medical spa practice.

Location: Reflections Medical - Martinsville, NJ

The Receptionist will be responsible for providing exceptional customer service to our patients, managing the appointment schedule, and maintaining accurate patient records. The ideal candidate will be detail-oriented, able to multitask, and have excellent communication skills.

• Greet patients and visitors in a friendly and professional manner, and direct them to the appropriate department or physician.
• Answer phone calls, respond to emails, and manage patient inquiries in a timely and efficient manner.
• Schedule patient appointments and  update the appointment schedule as needed.
• Verify patient insurance coverage and collect co-payments or outstanding balances at the time of service.
• Maintain accurate patient records, including demographic information, medical history, and      appointment details.
• Ensure compliance with all applicable regulations, policies, and procedures.
• Collaborate with medical staff  and other departments to ensure efficient patient flow and quality care.
• Manage the waiting room to ensure patients are seen in a timely manner.
• Perform other administrative duties as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in a medical  office setting preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced  environment and multitask.
• Knowledge of medical terminology  and procedures.
• Strong customer service, as well as organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in Microsoft Office and electronic medical records systems.
• Bilingual proficiency in Spanish is a plus.

*A Receptionist role at AMP is classified under the job title - Patient Care Coordinator*