Sr. Developer Educator, Video

About ngrok Inc.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.

We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.

A few things you should know:

• Our mascot is a rock
• We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
• We have a designated Chief Emoji Officer - they are vital to our success!
• We like software that’s serious and culture that’s not

Most people skim to 'requirements' and bounce. You're actually reading this. That's the kind of thoroughness we respect, or you're just procrastinating. Either way, same same and you should keep reading.

 

 

What you'll actually do

We want someone to take ownership of video content at ngrok. You will work with Joel and Sam on our DevRel team to bring the ngrok YouTube channel to life.

Making videos will be a big part of your job, but we appreciate that to make great videos you’ll need to spend time learning new things, building up novel ideas for video content, going down paths that don’t work out the way we hoped. We want to make truly top-tier content, and we know that cranking out videos as fast as possible isn’t how that works.

We’d love to see long-form, beautifully visualized technical deep dives. For example, a video version of our prompt caching post is high on our list.

You will also focus on:

• Short-form platforms—YouTube Shorts, TikTok, LinkedIn, wherever developers are doomscrolling. You'll own and execute the strategy on this.
• Partner with product to turn launches (especially around our AI gateway @ ngrok.ai) into content that gets people talking and trying.
• Fun! We would love to make fun content. What’s the silliest thing you can think of doing with nrgok, what’s the most unlikely place you can get ngrok running. We love having fun and that is not represented well in our video content yet.
• Whatever great ideas you bring along with you. We’ve struggled in video, we know we have a lot to learn, and we’re excited to learn it from and with you.

You won’t spend your time:

• Creating content exclusively for algorithmic attention (or SEO or citation in AI results). We use these tools to inform and optimize, not guide or dictate, our content.
• Try to ship X pieces/week—we work on broader timelines that prioritize impact over cadence.
• Worry about vanity metrics like the number of views on a specific thing.

How we think about this work

At ngrok, DevRel is our marketing. There’s no separate brand or product marketing team crafting messages for us to parrot. We guide the strategy, the messaging, and the tactics across every channel so that wherever ngrok shows up, it’s technically grounded and authentically useful.

You'll be our first dedicated video hire, working alongside a small DevRel team that's currently focused on written content and launches.

That means we optimize for quality over cadence. We’d rather you disappear for three weeks and come back with something genuinely great than ship rote work to an inflexible schedule. We always aim to produce work that gives our audience more value than we take from them.

We also believe in being known for the work you do—not as an ngrok spokesperson reciting talking points, but as a genuine expert with your own strong opinions and voice. If you want to become a recognized figure in AI infrastructure, developer tooling, or education-by-video, we’ll support that fully.

This philosophy isn’t new. ngrok has been sweatin’ the small stuff since before the term “developer experience” was cool. We just started thinking it should apply to the content we produce, too.

You might be a great fit if you have…

• 5+ years experience scripting, recording, and being the face on camera for high-quality video content…especially for anything that goes beyond step-by-step “and then you click here, and there…”
• Previously developed high-quality shorts for platfo