Digital Product Owner

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Position Summary

Aetna Health Digital aims to transform health insurance via products that enable consumer engagement and a best-in-class experience. This team is responsible for Aetna's digital strategy and all digital products, as well as the development road map and execution of the roadmap. A key part of this team is to build an integrated platform and underlying products to drive engagement and revolutionize self service.

We are seeking a Technical Product Owner to support our engineering teams within the Brilliant Basics portfolio. In this role, you will lead a server  team to define and deliver scalable, secure, and performant backend solutions that enable critical member-facing capabilities. Your work will directly impact complex self-service functionalities. This role requires an understanding of backend systems, APIs, data flows, and integration patterns to support complex features traditionally service by phone calls , such as claim submission, live chat, and pharmacy/ Rx management.

On this team, your role will include:

• Partnering with other product leads, business analysts, and system team experts to understand overall business requirements and decompose them into actionable user stories that development teams can execute on.
• Leading and facilitating Program Increment (PI) Planning activities, ensuring alignment across teams, clear prioritization, and readiness of features and enablers.
• Collaborating with engineering teams to accept and validate backend code, ensuring it meets functional and non-functional requirements.
• Driving the creation, refinement, and prioritization of user stories with a strong emphasis on technical accuracy, completeness, and traceability.
• Helping lead the team to success by working across groups to drive discussion and engagement, create and track user stories in a SAFe/Agile framework.
• Managing cross-team dependencies to mitigate risks and issues, ensuring timely delivery of features.
• Promoting transparency and alignment by effectively communicating priorities, progress, and risks within and across teams.
• Leading or participating in Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and system demos.
• Engaging in technical discussions and solutioning sessions to collaboratively determine the best path forward for the product.

Required Qualifications:

• 5+ years of experience in digital product or engineering ownership, or equivalent experience.
• 3+ years of experience supporting technical business requirements definition and documentation in an analyst or product role.
• 2+ years of experience with Agile, SAFe, or Kanban methodologies.
• 3+ years of experience working closely with software engineering teams, including backend or architecture groups.
• Proven experience facilitating PI Planning and driving alignment across multiple teams.
• Demonstrated ability to write clear, technically sound user stories and validate backend functionality through acceptance testing.

Preferred Qualifications:

• Health insurance or healthcare industry experience.
• Experience with the Software Development Life Cycle (SDLC).  
• Product Owner or Product Management certification or formal training.
• Experience with common Agile tools such as Rally, Jira, or similar platforms.

Education:

• Bachelor’s degree or equivalent work experie