Configuration Manager

We are seeking a Configuration Manager to join a team of engineers dedicated to maintaining the integrity of the Configuration Management Database (CMDB) . The role focuses on implementing industry best practices while enhancing automated network reconciliation and discovery . The ideal candidate is a flexible team player who can prioritize and support multiple tasks in a dynamic environment.

Key Responsibilities

• Assist in establishing processes and procedures for implementing changes while providing customer support.
• Review and analyze approved production change releases , coordinating with engineering, implementation, and operations teams.
• Perform data validation audits, data cleansing, and automated reporting utilizing Configuration Management tools.
• Conduct manual validation of baseline configurations for network appliances and applications using GUI and command-line access.
• Analyze network infrastructure and configuration issues related to discovery failures.
• Manage and analyze escalated Incident tickets , coordinating with engineering teams to ensure solutions are implemented.
• Develop and present briefings to leadership , providing data for incident resolution and approvals.
• Utilize IT Service Management (ITSM) systems to facilitate Configuration Management processes.

Requirements

• BS degree with 4-8 years of relevant experience, or MS degree with 2-6 years of relevant experience ( additional experience may be considered in lieu of a degree ).

• Active TS/SCI clearance (must be eligible for CI Poly).

• Experience with Hardware/Software Configuration Management .

• Understanding of Change Management , Engineering Review Board (ERB), and Change Control Board (CCB) processes.

• Strong written and verbal communication skills.

• Ability to translate technical concepts to a non-technical audience.

• Proficiency in MS Office (Word, Excel, PowerPoint) , including Pivot Tables and Excel formulas .

• Experience facilitating Configuration Management Boards .

Preferred Qualifications:

• TS/SCI with  CI Poly  (preferred)
• Prior experience supporting DISA and its mission partners.

Benefits

Core Benefits:

• Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off.

• Holidays: 11 Paid Holidays. Flex time can be utilized in lieu of holiday time usage.

• Payroll: Paid Bi-Monthly.

• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months o