Program Administrative Assistant

Willdan Lighting and Electric (WLE), a subsidiary of Willdan, is looking for a Part Time Program Administrative Assistant in Hagerstown, Maryland. As part of the Willdan Maryland Operations team, the Program Administrative Assistant will report to the Sales and Operations Manager. Responsibilities include monitoring, updating of sales worksheets and processing of operations paperwork upon request. This role will further the relationship with the EmPOWER MD program implementor while assisting Energy Efficiency Auditors and the operations teams in their day-to-day activities. 

Essential Duties and Responsibilities

• Supports Sales and Operations Manager with daily operations and provides administrative support for both office and field Energy Efficiency Auditors with lead generation tracking, data entry, and process improvement.
• Verify customers' eligibility for Programs.
• Generating reoccurring reports regarding sales and accounting.
• Maintain accurate data entry and monitoring with a strong attention to detail.
• Strong proficiency in Excel, including using: sum/division equations, =index, =match, =vlookup, and basic knowledge of pivot tables.
• Maintain strong ongoing communications with the client and customers to assure customer satisfaction.
• Report accurately and describe activities conducted by others in the field and monitor progress towards goals.
• Maintain and monitor sales tracking logs.
• Support management of operations pipeline, ensuring the installation of 90%+ of jobs within 90 days of sale when requested.
• Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines.

Job Requirements / Qualifications

• 2-5 years of Administrative experience.
• Self-motivated, accountable, responsive to requests, sales-oriented mentality.
• Outgoing personality and the ability to interact positively with people and provide excellent customer service. 
• Excellent verbal, interpersonal, and written communication skills.
• Detail oriented with the ability to work to schedules and objectives.
• Team player with the ability to work in a fast-paced environment.
• Sound business ethics, including the protection of proprietary and confidential information.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel).
• Must be in office Mondays.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Lighting & Electric participates in E-Verify.