Strategy & Business Operations Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

We are seeking a highly analytical, structured, and proactive Strategy & Business Operations Analyst to support the planning, prioritization, and operational rhythm of the Embedded Payments business. This role is ideal for someone who thrives in a cross-functional environment, enjoys solving ambiguous problems, and wants to influence the future direction of a fast-growing payments business.

Key Responsibilities:

Roadmap Strategy & Prioritization

· Establish and maintain a centralized point of view on business feature priorities across North America and Europe.

· Synthesize requirements from business leaders, account teams, product managers, and enablement teams to inform roadmap strategy and drive alignment.

· Conduct analyses to size opportunities, assess tradeoffs, and recommend prioritization decisions.

Program & Project Management

· Provide program management leadership for cross-functional initiatives that enable partner onboarding, feature expansion, and operational scalability.

· Define project plans, coordinate stakeholders, manage risks, and drive execution toward key milestones.

· Support operational readiness efforts for new features and partner launches.

Operational Excellence

· Identify process bottlenecks and inefficiencies; propose and implement improvements across partner enablement and roadmap workflows.

· Contribute to the creation of frameworks, playbooks, and documentation that enhance clarity and collaboration across relevant teams.

What You’ll Bring

· A bias toward action and ownership.

· Comfort operating in dynamic, fast-paced, and sometimes ambiguous environments.

· A collaborative mindset and the ability to build trust across teams and levels.

· Curiosity and interest in payments, embedded finance, and partner ecosystems.

Basic Qualifications

• Master's degree, or equivalent work experience

• 10 or more years of experience in project management activities

Preferred Skills/Experience

• Years of experience in strategy, operations, business analysis, program management, consulting, or a related role.

• Strong analytical and problem-solving skills; ability to structure ambiguous problems and communicate clearly.

• Experience managing cross-functional initiatives and driving alignment among diverse stakeholders.

• Proficiency with data and reporting tools (e.g., Excel/Sheets, BI tools).

• Excellent written and verbal communication skills.

• Experience in payments, fintech, SaaS, or platform/partnership businesses

• Exposure to product or technical enablement teams

• Familiarity with project management methodologies and tools.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: