Manager, Enterprise Launch & Business Operations

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Sr. Manager Enterprise Launch and Business Operations 

We are looking for a seasoned professional to lead the end-to-end launch process of newly developed products and features for Okta’s product portfolio. In this position, you’ll become familiar with the entire product development lifecycle at one of the fastest-growing SaaS companies in the world—from ideation to adoption. The ideal candidate thrives on implementing new processes, leading cross-functional teams towards a common goal and pivoting between strategic objectives and tactical execution. This role sits within Okta’s central Business Planning Function, rolling up to the President of Business Operations.  

Job Duties / What This Role Entails

• Lead cross-functional teams to ensure new product launches meet readiness criteria across multiple functions: Product Management, Product Marketing, Engineering, Security, Legal, Support, Business Technology,  Customer Success, Marketing (PR, AR, Social), Field Sales, and Partners.
• Identify, develop and implement operational enhancements to improve launch efficiency and customer impact. 
• Create, maintain, and communicate launch process timelines, best practice guidelines, and templates company-wide to multiple stakeholders.
• Excel at facilitating cross functional result-oriented discussions, setting the tone on process outcomes and holding leaders accountable to commitments. 
• Be the connector between multiple teams, securing alignment on key decisions, excelling at collaboration and bringing out the best in stakeholders.
• Define meaningful metrics to guide the launch, work closely with data and analytics teams to track performance against defined metrics and engage on results with senior leadership.
• Leverage product knowledge and technical expertise to help anticipate risk and provide mitigation and escalation paths.
• Become an advisor in Product, Go-to-Market, Support and Operational areas and assist in removing blockers as they arise to ensure successful product launches.

Qualifications / Who You Are

• At least 7 years of relevant experience in program & project management, leading product launches, and/or product strategy.  
• Comprehensive experience and /or understanding of product launch lifecycle
• Excellent communication skills with a proven ability to communicate with senior management, program stakeholders, and business unit leaders on launch activities and potential risks
• Strong leadership, interpersonal, and team skills to lead staff, colleagues, and cross-functional teams 
• Strong organizational and project management skills with an ability to create, execute, and adjust plans as needed
• Experience working with technical teams
• Ability to manage multiple priorities and tasks in a dynamic environment with competing priorities.

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

 

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Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will dep