Receptionist

• Greet and welcome guests as soon as they arrive at the site.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, front gate).
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Direct visitors to the appropriate person and office.
• Provide basic and accurate information in person and via phone/email.
• Answer all client questions and incoming calls; redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Maintain employee and department directories as a guide for directing visitors.
• Maintains the Training Room calendars by reserving dates and times. Advises booking Conference Room calendars through Outlook and assists as needed in bookings.
• Provides general information regarding routine inquiries from customers, and refers non-routine, sensitive, and/or complex requests for information and other inquiries or complaints to PLACE TITLE HERE.
• Committed to the Company’s safety and quality programs.

Requirements:

• High School diploma: additional qualifications will be a plus.
• 2+ years office experience.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• A self-starter capable of multi-tasking and prioritizing.
• Strong knowledge of MS Office, including Outlook, Word, PowerPoint, and Excel.
• Ability to take initiative in completing assigned work and projects.
• Proven calendar management skills with experience scheduling meetings and appointments.
• Enthusiastic and personable.
• Professional attitude and appearance.
• Strong communication and people skills.
• Excellent organizational and multi-tasking abilities.
• Ability to be resourceful and proactive when issues arise.
• Exceptional telephone etiquette.