Sr. Manager, Product Management, Delivery Experience

Sr. Manager, Product Management, Delivery Experience

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To continue our efforts in this space, we are focusing on improving Developer productivity by enhancing automation of software quality assurance on the DevOps pipeline. The challenge ahead of the team is this: how might we empower our in house software engineers at Capital One in improving their productivity, reducing operational risks and defects in production, ensuring the quality and well managed bar of each line of committed code.

 

As a Product Manager on the DevX Product team, you will be part of the DevX, Delivery Experience team designing and delivering best-in-class solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. This role sits at the heart of transforming the Capital One Developer Experience. You will be responsible for both defining and executing strategy to improve developer productivity through test automation. You will partner with tech and design partners to deliver tools and strategy on how developers will test their code through automation on the devops pipeline before releasing the code. You will also drive the experience for adoption of automated testing and provide the quality measure to the developed software. 

This role advocates for the needs to understand Software Development LifeCycle, industry practices on quality assurance automation and practices of software developers to define the vision and strategies for test automation and ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver automated test tooling features. The ideal candidate for this role is comfortable problem solving within a white space. You embrace the opportunity to work alongside a team of technical experts, and you are able to transition between vision and near term prioritization with ease. The ideal candidate for this role is also passionate about technology and deeply empathizes with developers' experience. They are comfortable in conversation with engineering teams as well as stakeholders ranging from technology leads, data analysts and to senior leaders. 

Successful candidates will also demonstrate:

• Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of automation and their role in connecting the dots for large enterprise quality and risks.

• Experience translating business strategy and analysis into consumer facing digital products

• Knowledge on AWS Cloud Development Kit

• Experience with AWS specializing in CI/CD and DevOps expertise

• Work with key stakeholders within the organization to understand dependencies and prioritize the customers needs 

• Prepare strategic roadmaps and communicate it to Leadership and other stakeholders

• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

• Strong work ethic as team player and a willingness to roll up one’s sleeves to get the job done

Responsibilities:

• Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

• Interaction with Engineers and understand the technical language to articulate the requirements

• Drive the product management practice within the organization, defining expectations and commitments

• Operationalizing product m