Global Security Operations Lead

Company Description:

We are creating the future of brain-computer interfaces: building devices now that have the potential to help people with paralysis regain mobility and independence and invent new technologies that could expand our abilities, our community, and our world.

Team Description:

Neuralink’s Global Security Operations Center (GSOC) serves as the eyes and ears of the company in the threat assessment realm. Its primary duties include CCTV monitoring, incident response, asset protection, social media monitoring, online investigations, access control management, cyber threat management, guard force supervision and training, and other activities to protect the company. The GSOC works closely with teams across Neuralink to provide a safe working environment to all stakeholders.

The GSOC Lead will support the effective and efficient management of Neuralink’s physical security and open-source intelligence (OSINT) programs. The GSOC Lead will take on tasks related to guard force supervision, OSINT and online investigations, access control management, and incident response. Additionally, the GSOC Lead will design and implement standard operating procedures as needed and work cross-functionally with other teams to provide solutions to intricate problems.

Job Responsibilities:

• Manage staff, vendor, and contractor activities, including those of Neuralink’s contracted uniformed guard force 
• Monitor social media platforms and conduct online investigations.
• Establish and maintain relationships with internal and external stakeholders to develop innovative solutions for security risks and vulnerabilities.
• Support development and delivery of security awareness activities.
• Operate and manage access control, CCTV, and mass notification systems, and liaise with vendors for maintenance and future projects.
• Develop, implement, administer, monitor and improve GSOC, policies, procedures and protocols.
• Respond to incidents and provide post-incident support.
• Running and updating Neuralink's mass notification system

Key Qualifications:

• 3-5 years of security and intelligence industry experience.
• Excellent verbal and written communication skills in English.
• A positive attitude and attention to detail.
• Demonstrated analytical and critical thinking skills.
• Integrity and professionalism.
• Exceptional multi-tasking and outside-the-box thinking skills.
• Ability to work under pressure.
• Demonstrated experience running a GSOC and using GSOC systems such as Genetec, Gallagher, ONTIC, and Tweetdeck.
• Demonstrated ability to ensure compliance, monitoring of assets, and making rapid and accurate notifications via mass communication tools.
• Familiarity with OSINT, online investigations, and Boolean search techniques.
• Proficiency in Google Suite and MS Office programs (Word, Excel, and PowerPoint, Office 365).
• Ability to work nights, weekends, and holidays as operational needs dictate and be able to travel domestically.
• A service-oriented personality, self-motivated, confident, energetic, and flexible.

Preferred Qualifications:

• Systems administration experience on Linux, macOS, or Windows.
• Understanding of core networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP and PXE

For full-time employees, your compensation package will include two major components: salary and equity. Guidance on salary for this role will be determined according to the level you enter the organization (with the ability to gain more through time as you contribute).    Full-Time Employees are eligible for equity and benefits listed below in addition.

What we offer:

• An opportunity to change the world and work with some of the smartest and most talented experts from different fields. 
• Growth potential. We rapidly advance team members who have an outsized impact. 
• Excellent medical, dental, and vision insurance through a PPO plan; parental leave.
• Flexible time off + paid holidays.
• Equity + 401(k) plan.
• Commuter Benefits.
• Meals provided.

Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Neuralink values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!

Neuralink provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic informa