CDnA - Commercial Analytics & Reporting - Senior Manager

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CDnA - Commercial Analytics & Reporting - Senior Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead insights generation by integrating multitude of secondary and primary data sources and engaging several Commercial Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of brand performance and provide reporting solutions to drive it. The ability to clearly communicate requirements, design and release of reports to Field and Executive Leadership is essential.

Flexible Commuter role to Thousand Oaks, CA US office. You will work on-site a minimum of 2-3 days a week.

Reporting SME

• Engage stakeholders to confirm reporting solution enhancements by negotiating requirements, defining data and UI business rules, designing report changes, testing for alignment, and releasing reports on schedule
• Collaborate with cross-functional teams to ensure accurate documentation and implementation of business rules for reporting deliverables
• Partner with the field training team to develop training materials and deliver training to new hires

Project Management

• Provide senior leadership visibility into Reports releases
• Lead the production and interpretation of data for standard reports (e.g., weekly key metric dashboards, monthly tracking reports)
• Lead cross-functional teams to enhance reports and reporting processes based on evolving business needs, with flexibility as new areas of responsibility emerge
• Manage weekly release runs for field dashboards, portal communications, and data inquiries
• Develop and implement reporting quality control standards and processes to ensure report accuracy
• Ensure adherence to applicable legal and regulatory compliance SOPs and regulations by yourself, vendors, and product teams

Team Management

• Collaborate with external vendors and consultants to ensure efficient project completion
• Build positive relationships and work cross-functionally with field, marketing, finance, the broader CD&A team, and other partners to define and communicate reporting requirements based on both secondary and primary data analysis
• Offer guidance to managers and team members, helping them navigate project phases and initiate tickets as needed

Cross-BU and CD&A Innovation

• Drive innovation by researching and implementing new reporting and analytical tools, methodologies, best practices (internal and external), and new data sources to improve the capabilities of the US Analytics & Reporting team

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is collaborative with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Commercial Reporting/Analytics/Insights experience

OR

Master’s degree and 4 years of Commercial Reporting/Analytics/Insights experience

OR

Bachelor’s degree and 6 years of Commercial Reporting/Analytics/Insights experience

OR

Associate’s degree and 10 years of Commercial Reporting/Analytics/Insights experience

OR

High school diploma / GED and 12 years of Commercial Reporting/Analytics/Insights experience

Preferred Qualifications:

Data and Technical Expertise

• Developing SME in data, analytics, dashboarding, and reporting approaches
• Strong experience with brand, sales, activity reporting, and incentive compensation. Skilled in Plan of Action (POA) targeting and field systems solutions such as Veeva (Salesforce), Customer Master (MDM),