Systems & Tools, Sr. Associate (Product Owner)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Chicago or New York.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

This unique role within Global Go-to-Market (GTM) Operations will deliver on global Sales Technology initiatives for LinkedIn’s Marketing Solutions line of business (LMS). In this role, you will be a part of building and scaling both third-party (3P) and first-party (1P) Sales tools. You will act as a Product Owner for our Anaplan platform, harnessing its capabilities to transform our sales planning, quota, forecasting, and crediting processes. Additionally, you will serve as a vital business partner to our Product, Engineering, and Technical Program Management teams, representing business requirements for 1P tool development, and acting as the “voice of the business” on internal GTM Technology initiatives. You will build strong relationships with business leaders and collaborate cross-functionally to identify opportunities, design, and deliver best-in-class results. This role offers an exciting opportunity to play a key part in shaping the future of GTM Operations for LinkedIn’s growing media business.

Responsibilities

• Drive global Sales Technology priorities for LinkedIn’s media business:
  • Understand the business and business needs; drive systems and tooling recommendations that increase Sales and Sales Operations productivity, decrease complexity, and can scale across segments and regions
  • Evaluate and quantify business and user impact to drive prioritization across new use cases, tasks, defects, and enhancements, ensuring we are prioritizing based on data and not intuition 
  • Partner with Go-to-Market Enablement to ensure success and drive adoption of 3P and 1P tools
• Own sales planning and performance products in Anaplan:
  • Define product requirements, drive product planning and product design for new features and enhancements in Anaplan
  • Partner with Anaplan Solution Architects and Model Builders to design, test, launch, and optimize Anaplan models, ensuring that solutions can scale
  • Clearly communicate product benefits and value to our users and internal stakeholders
• Act as the voice of LinkedIn’s media business on GTM Tech initiatives:
  • Surface underlying business, data, process, and user needs based on existing pain points, heuristic/expert interviews, survey analysis and insights, and process/workflow analyses
  • Consolidate business requirements across internal media sales audiences and identify standardization or business process optimization opportunities to inform future solution design​
  • Partner with Product Managers in GTM Tech to generate hypotheses based on problem statements to inform 1P product scope/feature scope, initial requirements, and/or criteria for success

Qualifications

Basic Qualifications

• 4+ years of experience in sales strategy and operations or equivalent role
• 2+ years of experience in sales technology, including third-party tools (Anaplan, Salesforce) and internal, first-party business applications
• 2+ years of software development lifecycle (SDLC) experience as a business partner or analyst, authoring business requirements and collaborating with Product and Engineering teams
• BA/BS degree

Preferred Qualifications

• Expertise in Sales and Sales Operations workflows and processes, including:
  • Account planning
  • Account segmentation
  • Quota setting and management
  • Sales crediting and compensation
  • Sales forecasting
  • Sales motions
  • Territory planning and management
• Direct experience with Anaplan (or similar 3P) to drive sales planning and performance processes
• Direct experience with Salesforce, Microsoft Dynamics, or other CRM platforms
• Experience in ads/media sales operations; understands the media sales cycle
• Experience l