Director, Commercial Excellence and Acceleration

Why work for CVRx?

CVRx pioneers' unique therapies that harness and harmonize the body’s natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives.

A day in the life:

The Director, Commercial Excellence and Acceleration will help manage and drive commercial and business excellence for the sales organization by designing, planning, and implementing commercial processes, best practices, projects and initiatives to maximize top-line and bottom-line results. The role will work to apply efficient action-oriented and innovative recommendations to drive sales performance and enhance sales leadership skills and abilities. S/he will actively work to improve processes through analysis and make recommendations around business execution, as well as partnering with the sales operations/analytics on tracking the performance of commercial operations. The Director must lead with honesty and integrity and possess unwavering business ethics. 

This position will report to the Chief Revenue Officer (CRO) and work collaboratively and cross-functionally with CVRx Commercial Leadership, Finance, Marketing, Human Resources, etc. S/he will lead the planning and execution of several key strategic and tactical Commercial Excellence & Training functions and initiatives including:  

• Partnering with sales leadership and sales operations/analytics to track performance / management (KPIs, metrics, etc.).
• Partnering with CRO and Sales Operations and Analytics leader to design, execute (i.e. payout, exception, performance analytics) and improve continuously via benchmarking internally/externally.
• Developing and delivering Sales Training & Sales Force Effectiveness, including content on pipeline management and optimization, territory / account planning, objection handling, deal coaching, etc.
• Partnering with IT and Sales Operations and Data Analytics leader on the effective monitoring and refinement of data utilization, data management, and standardization of CRM / Salesforce and other commercial technology platforms.

KEY DUTIES AND RESPONSIBILITIES

• Identify key commercial excellence initiatives to improve commercial effectiveness.
• Contribute to sales and marketing strategic decisions and play a critical role in designing and monitoring commercial approach and results.
• In partnership with CRO, set KPIs and performance management process, deliver reliable and timely insights, assess sales effectiveness and productivity, identify drivers per data analytics, and develop recommendations for improvement.
• Distill insights from sales performance data analytics, drive for action or cross-correction.
• Provide strategic leadership and develop training to drive the development, implementation, standardization, and ongoing maintenance and improvement of best-in-class sales process and effective training programs and materials, aligned with business needs and evolving market dynamics.
• Develop framework, guiding principles, analytics and reporting systems to enhance the sales process and pipeline management, while maximizing the usage of CRM / Salesforce system to support call planning, account views, new business forecasts, etc.
• Design and strengthen CRM solutions to support critical business functions and accelerate business growth, partner with appropriate leaders to educate broader sales teams and to maximize utilization of CRM in an efficient way.
• Co-Own the governance and management of data used for reporting, responsible for ensuring data accuracy and completeness in partnership with IT and the Sales Operations and Analytics leader.
• Partner with CRO and Sales Operations and Data Analytics leader on technology platform and data projects, working closely with cross-functional stakeholders (e.g. Area Commercial, IT, Global Demand Management).
• Stay current on market trends and industry "best practices", drive internal and external best practices and act as a Global Center of Excellence for commercial excellence, best practices and consultancy. 

Requirements

REQUIRED:

• Bachelor’s Degree in a relevant field or a combination of education and experience will be equally considered in lieu of degree.
• Ten years of relevant work experience in commercial roles, including sales, marketing, and/or commercial operations, or a successful combination of two or more areas.
• A minimum of five years of experience leading high-performing commercial