About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Float Pool Clinic Locations: Westland, Walled Lake, Livonia, Northville West, Novi, South Lyon and Farmington

This position is floating and a schedule is given out weekly on where you will be working at each day. Schedule changes weekly and may include a Saturday shift if a clinic is short staffed.

As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done:

• Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
• Collects and documents vital signs, histories, and screenings 
• Authorizes prescription refills as directed
• Prepares patients, room, and supplies for visits or examinations
• Performs phlebotomy and correctly processes specimens
• Cleans and maintains treatment rooms and equipment

How You Will Build Trust:

• Demonstrates kindness and compassion in all patient interactions
• Performs quality controls and equipment checks.
• Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume. 

How You Will Innovate:

• Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”
• Provides instruction to the patient regarding medications and diet

Experience to Drive Change:

• Certified Medical Assistant or eligible within 90 days of hire, or active and unencumbered LPN license to practice per state requirements. 
• 1 year of experience preferred
• Phlebotomy experience required
• Current BLS certification for healthcare providers preferred; required within 90 days of employment
• High School Diploma/Equivalency required
• Experience in primary care, family practice, internal medicine, urgent care or ER preferred 

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EE