Supervisor, Lavatory and Water Operations (Second Shift)

The Lavatory and Water Operational Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on multiple shifts. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.

Days/Shift: Varied days, First shift and Second shift. Will include weekend days.

Pay: $17/hour

Shift: Friday-Tuesday, Afternoons. Wednesday & Thursday, Off.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

ESSENTIAL FUNCTIONS

• Monitor and direct agents to perform duties according to Standard Operating Procedures.
• Effectively operate current technology required to track and process work orders.
• Adhere to all ADA non-discrimination requirements.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
• Assist Managers to achieve strong operational performance.
• Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks.
• Monitor and maintain appropriate staffing levels.
• Ensure that future schedules are complete (days off, vacations, etc.)
• Ensure all call offs are covered.
• Manage employee lunches and breaks.
• Manage the Attendance Policy
• Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
• Manage daily schedules.
• Maintain daily shift report for managers.
• Perform basic administrative and payroll functions (if applicable).
• Maintain communication with Managers to maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees.
• Conduct service audits.
• Work with Safety Quality Manager to ensure the safety and security of the operation.
• Set positive, professional example for workforce.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our clients, and by regulatory authorities.
• Miscellaneous duties as assigned.

MINIMUM REQUIREMENTS

• High School Diploma or GED required.
• One (1) year experience in a supervisory role required; supervisory experience in an aviation environment preferred.
• Experience working in the aviation industry preferred.
• Basic MS Office comfort
• Ability to communicate effectively, including reading/interpreting process and procedure manuals, handbooks, and documents.
• Must be at least 21 years of age.
• Must have a valid driver license for at least a year and no points on the driving record in the last two years.
• Must be able to work in an environment has a moderate to heavy noise level