Junior Client Service Data Analyst

The Data Solutions team is a multidisciplinary center of excellence dedicated to delivering enterprise-grade data products and services across Euroclear. Our mission is to enable seamless data integration, governance, and delivery for clients and internal stakeholders.

We are looking for a Junior Client Service Data Analyst to join our Client Services team. This role sits at the intersection of client support, data management, and operational delivery. You will be responsible for handling client data-related requests, supporting billing and reporting processes, and ensuring a high level of client satisfaction through responsiveness, accuracy, and clear communication.

This position is well suited for a detail-oriented, organized, and client-focused professional with strong analytical skills and an interest in data and the Funds business.

Key Responsibilities

Client Service & Operations

• Manage client requests and ensure timely, accurate responses to client email queries
• Act as a key point of contact for day-to-day client service support, coordinating internal follow-ups when needed
• Support the billing and invoicing processes, ensuring accuracy and completeness
• Maintain a high level of client satisfaction through professionalism, responsiveness, and clear communication

Data & Reporting

• Produce, maintain, and enhance client reporting related to delivered services
• Manage and monitor monthly recurring processes to ensure data quality and on-time delivery (Regulatory Data Campaigns)
• Handle data-related requests using Excel and internal databases
• Support basic data analysis tasks using tools such as Excel, SQL, and Python (Python and SQL appreciated but not mandatory)

Systems & Process Support

• Contribute to continuous improvement of processes and reporting workflows

Client Review Support

• Assist the Client Service Manager in preparing quarterly and annual client review meetings, including data preparation and presentation materials

What You Bring With You

• Fluent written and spoken English and French
• Excellent Microsoft Office skills. 
• Strong organizational skills with the ability to prioritize multiple tasks
• High level of accuracy and rigor with figures
• Strong client-facing skills, with a service-oriented mindset
• Clear and effective communication skills

Appreciated / Nice to Have

• Knowledge of the Funds / Asset Management business
• Experience or exposure to SQL and/or Python

Key Competencies

• Client-centric and service-driven attitude
• Strong attention to detail
• Ability to work in a structured, process-oriented environment
• Proactive and reliable team player
• Comfortable working with data and deadlines

Qualifications & Experience

• Bachelor’s or Master’s degree in Finance, Business or equivalent 
• 0–3 years of experience in client services, back office, middle office or equivalent 
• First exposure in Asset management, Finance is a plus. 

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system. 

What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries. 
• Practice your tale