Asset Integrity Mechanical Software Lead

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

 

Responsibilities

 

The primary function of the Asset Integrity (AI) Mechanical Software Lead is to ensure Eastman’s mechanical asset integrity standards and work processes are implemented within our software systems in order to meet or exceed our AI goals across the Corporation.  These systems include, but are not limited to GE APM, PCMS, SAP/AssetView and related PowerBI reports.  

 

• Provide software expertise for all sites using Asset Integrity software systems to manage mechanical assets
• Act as the business lead on projects including, but not limited to, the following:
  • GE APM modules – FMEA/RCM, Operator Rounds, Inspection Manager, Thickness Monitoring, Risk Based Inspection, Asset Criticality Assessment, & Asset Health 
  • MISTRAS PCMS
  • SAP/AssetView
  • PowerBI
• Manage security for software
  • Utilize or create needed LDAP groups
  • With IT support, develop security configurations as needed
  • Work with Software Support Lead to manage changes to security
• Work closely with IT, Mechanical & Structural AI Engineers and user groups to update systems to accommodate new applications of the software or to make modifications to existing processes
  • Design work processes utilizing the available systems (dashboards, queries, reports etc.) to support and enhance user work processes
  • Follow established software standards 
  • Clearly communicate requirements to IT
  • Test configurations and work with IT to resolve issues
  • Train and support users 
  • Use corporate change management processes and tools
  • Fully train software support lead on changes
• Work closely with the SAP team to establish or enhance the functional location, equipment, technical characteristics and/or work notification/order records necessary for the users work process
• Troubleshoot system errors with software support lead and IT support
• Support software upgrades by testing new versions and training users
• Develop and support dashboards in software such as PowerBI
  • Design dashboards layout with input from users
  • Work with IT to build and test dashboards
  • Provide training and support with software support lead
• Work with IT to provide tablet hardware and software support as needed
• Work closely with the Software Support Lead to facilitate user training
  • Develop & document training for users as part of project work
  • Train Software Support Lead prior to project user testing sessions
  • As needed work with Software Support Lead to conduct classroom, virtual &/or field training
• Network with other software support teams in other organizations to:
  • Ensure we standardize the software use as much as reasonable
  • Flex resources as needed for project support
  • Network to share best practices
• Perform other related duties as assigned 
• Work in the field will be required up to 25%
• Occasional travel will be required up to 25%

 

Qualifications

 

• High school diploma or GED
• Excellent computer skills, including experience with Microsoft Office suite (PowerPoint, Excel, Word & Outlook)
• Must have the physical capability to perform inspection duties in operating areas, including but not limited to: climbing ladders, working on your feet long hours, wor