Director, Quality & Patient Safety

Overview

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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

Description

• The Director of Quality and Patient Safety (DQPS) is responsible for providing the oversight, direction, coordination and integration of quality and patient safety at the entity level.
• The DQPS is responsible for contributing to and executing the strategic planning for the entity/hospital to achieve the Emory Healthcare vision by partnering with entity executives, directors and department leaders in continuously improving clinical outcomes and reducing risk.
• The DQPS is responsible for the entitys effectiveness and efficiency of infection control/prevention, regulatory accreditation/certification, patient safety, medical staff quality, clinical quality analytics and data reporting, and process improvement.
• The DQPS collaborates with system program directors to standardize these functions across Emory Healthcare.
• Leadership function supports the entitys performance improvement program and patient safety culture by positioning the Quality and Patient Safety Department to be a critical and central element to strategic planning, program development, collaboration and change management under the Emory Healthcare Strategic Roadmap
• In conjunction with Emory Healthcare Office of Quality and Risk (OQR) and entity executives, sets short and long term goals for quality improvement, patient safety, and pro-active improvement of processes
• Provides direction for the Quality and Patient Safety Department in support of the achievement of departmental and organization goals and objectives
• Leads collaborative partnerships among all entity departments to support patient centered, safe and effective care
• Provides regular updates to entity leadership on reportable events, results of RCAs, accreditation readiness and survey schedules, quality metrics, and special projects
• Responsible for position management including interview, hiring/firing, onboarding, evaluation, coaching, mentoring, training, professional development, employee recognition, etc. to maintain an active, engaged workforce
• Collaborates with the system OQR Corporate Director of Quality Operations in all aspects of budgeting, purchases and payroll (time and attendance)
• Supports the VP-Quality in prioritizing system-wide quality initiatives
• Contributes to annual quality and patient safety reports
• Ensures timely internal reports and communication to entity leadership and system leadership
• Represents Quality at New Leader Orientation and New Employee Orientation at entity level.
• Leads T2 Quality huddle and presents at T3 Hospital (or T4 PGP) huddle as well as at the System Quality huddle, coaches employees in Lean Operating System and standard work, actively rounds in the department and across the entity
• Serves the entity on the following committees/meetings:
  • Infection Prevention Steering Committee RAPC (Risk Assessment and Prevention Committee)
  • OQE Staff meeting Entity Patient Safety Committee
  • Entity Peer Review Committee Entity
  • Medical Executive Committee
  • EHC Leader Meeting
  • Entity-specific process improvement governance committees
  • Entity Mortality Reviews
  • Additional entity-specific committees as needed
• Process Improvement:
  • Facilitates the use of statistical process tools, process improvement and problem solving through
  • Lean methodology for continuous improvement in all care and services provided at the entity
  • Oversees the integration of performance improvement processes with medical staff leadership to review and improve overall patient care outcomes and the peer review process
  • In collaboration with Emory Healthcare System Leadership, creates and executes an effective Performance Improvement program at the entity
  • Develops, implements and monitors the PI Plan
  • Completes annual review of the PI plan and revises the plan as needed to meet organizational goals and regulatory compliance
  • Oversees LEAN activities at the entity level which impact quality and patient safety
  • Par