Senior Utility Process Consultant – Electric Distribution Patrol & Inspection
Location: Remote (Work from home eligible)

Position Overview

Celerity is seeking a Senior Business Analyst to support a key transformation initiative at Pacific Gas & Electric (PG&E) focused on electric distribution patrol and inspection processes. This role will participate in process discovery, mapping, and optimization efforts to improve safety, compliance, and operational performance. The ideal candidate combines deep utility domain expertise with strong process modeling capabilities, using tools such as SAP Signavio (preferred) or equivalent platforms.

Key Responsibilities

• Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
• Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance
• Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
• Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar
• Capture workflows including patrols, inspections, defect prioritization, and compliance cycles
• Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs
• Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions
• Define KPIs such as inspection adherence and defect backlog
• Establish process governance standards and documentation practices

Required Qualifications

• 7+ years of experience in business analysis or process mapping
• Experience in electric utilities, especially distribution patrol and inspection
• Expertise in BPMN 2.0
• Experience with process mapping tools (Signavio, ARIS, Blueworks, Visio, etc.)
• Experience in regulated utility environments
• Strong stakeholder facilitation skills
• Experience with SAP (S/4HANA preferred)
• Bachelor’s degree in relevant field

Preferred Qualifications

Preferred Qualifications

• SAP Signavio experience (certification a plus)
• PG&E or California IOU experience
• Process mining experience
• Familiarity with asset management, mobile solutions, GIS
• Lean or Six Sigma certification
• Consulting experience

The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate’s qualifications and alignment with the role.

In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.

This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.

Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING

• Medical Insurance
• Dental Insurance
• Vision Insurance

PEACE OF MIND

• Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan

WORK/LIFE BALANCE