Retail - Billing Analyst

At Henderson, we're about more than just buildings
We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life – and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do
We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3


Position Summary
The Billing Analyst performs contract and billing preparations for an engineering team. They coordinate with clients and Project/Program Managers to setup projects, obtain necessary purchase orders, and navigate through the hurdles of billing approvals. They work closely with the accounting team to finalize invoices and assist with completion.
Essential Job Functions & Accountabilities
Project Billing
• Obtains client purchase orders and sets up projects/phases to match client needs.
• Performs monthly billing reconciliations.
• Maintains the project database.
• Prepares various reports for management such as outstanding accounts receivables and collections.
• Prepares invoices ensuring contract terms and fee schedules are met.
• Other duties as assigned.

Client Troubleshooting
• Troubleshoots billing problems and offers constructive solutions to billing inquires.
• Contacts clients regarding payments, billing options, account reconciliations, collections, and more.

Core Competencies


Communication
• Keeps others informed conveying information clearly and with an appropriate level of detail.
• Listens attentively to others and takes an interest in what they have to say.
• Responds openly to others encouraging honest, productive communication.

Integrity
• Demonstrates consideration for the opinions, perspectives, and experiences others.
• Takes responsibility for personal actions and delivers on commitments.
• Aims to understand how actions impact others.

Quality Orientation
• Takes steps to ensure work is done correctly.
• Delivers on client expectations.
• Strives to follow policies and procedures.

Teamwork/Inclusion
• Shares time, effort, and consideration with others.
• Gets curious, takes interest, and learns from the diversity of others.
• Shows enthusiasm for team goals.

Continuous Learning
• Views mistakes and change as a growth opportunity.
• Recognizes gaps in personal knowledge and enthusiastically pursues opportunities to learn something new.
• Engages others when tackling an unfamiliar task or responsibility.

Functional/Technical Expertise
• Recognizes routine problems and identify solutions.
• Keeps up with industry and/or discipline standards.
• Maintains best practice throughout all job functions.

Required Education, Experience, Licenses & Technical Competencies
• Bachelor’s degree in accounting, finance or related field preferred
• 3 years’ relevant experience required
• Architecture/Engineering/Construction or Professional Services industry experience preferred
• Experience with Deltek Vision accounting software and Concur preferred
• Knowledge of accounting functions and processes<