Sales Administrative Assistant

Property Description

Hilton Garden Inn San Francisco - Oakland Bay Bridge is a prestigious hotel located in Emeryville, California, offering exciting job opportunities for hospitality professionals seeking to be part of a thriving team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and top-notch amenities. The hotel boasts a prime location near San Francisco and the Oakland Bay Bridge, making it a popular choice for both business and leisure travelers. As a team member, you will have the opportunity to work in a dynamic and fast-paced environment, providing outstanding service to guests from diverse backgrounds. Hilton Garden Inn San Francisco - Oakland Bay Bridge values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded.

Overview

Join our team as a Sales Administrative Assistant! We are looking for a driven, organized, and enthusiastic individual to support our sales team. As a Sales Administrative Assistant, you will be responsible for ensuring the smooth operation of our sales department by providing administrative support, managing inquiries, coordinating events and meetings, answering phones and maintaining records. You will work closely with the sales team to provide outstanding customer service to our clients and contribute to achieving our sales targets.

Responsibilities

• Administrative Support:
• Prepare and organize sales documents, proposals, contracts, presentations, and reports. 
• Maintain and update the Customer Relationship Management (CRM) system with accurate customer and sales data.
• Manage sales team calendars, including scheduling meetings, and appointments.
• Handle incoming inquiries via phone and email, and direct them to the appropriate sales representative.
• Process sales orders, invoices, and quotations, ensuring accuracy and timely communication with clients.
• Book small courtesy room blocks 
• Detailing events for food and beverage program on behalf of Director of Sales and work closely with food and beverage department prior to execution.
• Prospecting new clients for repeat group business
• Coordination and Communication:
• Act as a liaison between the sales team and other departments, such as rooms, food and beverage  and housekeeping, to ensure seamless execution of sales initiatives.
• Communicate with clients regarding order details, delivery timelines, and product information.
• Assist in coordinating sales campaigns and promotional activities.
• Facilitate communication between team members and provide updates on sales progress.
• Reporting and Data Management:
• Generate and distribute sales reports, performance metrics, and pipeline updates.
• Track and follow up on sales leads and opportunities.
• Conduct basic market research and competitor analysis to support sales strategies and prospecting for sales. 
• Maintain an organized digital and physical filing system for contracts, client communications, and other sales materials.

Qualifications

• 1+ years of administrative experience, preferably in a sales or hospitality environment
• Proficiency in Microsoft Office Suite and database management
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to work collaboratively as part of a team
• Flexibility to work weekends and evenings
• Passion for customer service and sales support

• Education and Experience:
• High school diploma or GED is often a minimum requirement; an associate's or bachelor's degree in business administration, marketing, or a related field is a plus.
• Proven experience in a sales support, administrative, or customer service role.
• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software (e.g., Salesforce, HubSpot) and sales tracking tools.
• Soft Skills:
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills with the ability to prioritize and multitask effectively.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Exceptional problem-solving and critical-thinking abilities.
• Strong customer service orientation.

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