Facilities & Maintenance Manager

Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 
Our continued growth includes the launch of a new automated distribution center in Bethlehem, PA, designed to support advanced fulfillment and reverse logistics capabilities. This site integrates automated sortation, warehouse execution systems, and specialized handling requirements for brand partners operating under evolving regulatory and CGMP frameworks.   We are seeking an experienced Facilities & Maintenance Manager to lead all aspects of infrastructure, automation reliability, and regulatory readiness for the site.   This is a highly visible leadership role responsible for ensuring the building, equipment, and maintenance organization scale with the rapid growth of the business.

Position Overview:

The Facilities & Maintenance Manager is the senior technical leader responsible for all facility infrastructure, automated material handling equipment, and maintenance operations within the Bethlehem distribution center.

This role oversees the reliability and performance of critical systems including:

• Automated conveyor and sortation equipment
• Electrical distribution and building utilities
• Dock and material handling infrastructure
• Fire protection and life safety systems
• Powered industrial truck programs
• Preventive and predictive maintenance programs
• CGMP-aligned facility and equipment standards
  The position leads a team of maintenance technicians while working closely with operations leadership, engineering partners, contractors, landlords, and regulatory stakeholders.
This individual must thrive in a high-growth launch environment, combining hands-on troubleshooting with long-term systems development, asset management, and compliance leadership.

What will I need to thrive in this role?

• 10+ years of industrial maintenance or facilities leadership experience
• 3-5 years of direct management experience 
• Demonstrated hands-on electrical and mechanical maintenance experience in an industrial or warehouse environment
• Experience negotiating and purchasing items and equipment as needed
• Confident in their own ability to learn new skills (such as Controls Systems advanced troubleshooting) to achieve optimal reliability and overall equipment effectiveness (OEE), experience establishing and managing OEE in e-commerce distribution is a bonus)
• Experience actively managing controls specialists is also a bonus
• High standards for team development and accountability, to include formal documentation and promoting technicians to higher levels as/when needed with apprenticeship-like mentoring
• Proficient in Microsoft Excel/Google Sheets
• Ability to engage employees with a welcoming, positive, constructive approach in all circumstances

Key Responsibilities:

Facility Infrastructure & Base Building
• Own the reliability and safe operation of all base building systems including electrical distribution, lighting, HVAC, compressed air, fire protection, alarms, and structural components.
• Serve as the primary liaison with landlords, utilities, fire authorities, and inspectors regarding building systems and life safety infrastructure.
• Maintain full compliance with OSHA, NFPA, and local code requirements.
Automation & Equipment Reliability
• Lead maintenance strategy and uptime for all automated material handling equipment including conveyors, sortation systems, scanning equipment, and related controls.
• Coordinate with automation integrators and vendors for commissioning support, diagnostics, upgrades, and technical escalations.
• Drive continuous improvement in system reliability, root cause analysis, and overall equipment effectiveness (OEE).
Maintenance Program Development
Build and manage a comprehensive maintenance program including:
• Preventive maintenance scheduling
• Predictive maintenance strategies
• Spare parts inventory and critical spares planning
• Equipment lifecycle management
• Implement and optimize a Computerized Maintenance Management System (CMMS) to track work orders, labor allocation, and equipment history.