Senior Project Manager- Implementation

Department: Operations

Employment Type: Permanent - Full Time

Location: Remote, US

Description

Finvi is looking for Senior Project Manager.
This position will be remote.

The Role
Velosidy is cutting edge dynamic workflow software that is agile and innovative.  The solution is disrupting the ARM industry with AI and machine learning features.  We are seeking a highly motivated, experienced Senior Project Manager who will take a consultative approach to oversee the successful implementation of our SaaS product for new and existing clients. This role will be responsible for managing the end-to-end process of product deployment, from initial client onboarding through to full product adoption and success.  You will deliver a new to market product and influence process, tool selection, and best practices.  In this role you will have visibility, meaningful contribution and impact.  This position will focus on Enterprise clients with data and configuration challenges.  The ideal candidate will have independent responsibility for solutioning and driving results.  You will have strong project management experience implementing complex multi-phased, highly configurable software for Enterprise level customers. 

What makes this role unique and interesting?

• Join a small, early-stage Services team responsible for developing implementation tools and processes for a new to market product 
• Ability to influence the project management best practices methodology…use your experience in SaaS implementations to develop the approach for driving successful, on-time implementations
• Partner closely with the Product org on a rapidly evolving, new to market product
• Implement a product that is poised to revolutionize the RCM industry

Visa sponsorship or transfer of an existing visa is not available for this position. You must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

What You'll Do

• Project Planning & Execution:
  Lead the end-to-end implementation process of our SaaS solution, including defining scope, timelines, resources, and deliverables in collaboration with clients and internal teams to deliver impactful business results for customers 
• Client Onboarding & Kickoff:
  Facilitate client onboarding sessions and product kick-off meetings to establish clear goals, expectations, and timelines for successful implementation
• Cross-Functional Collaboration
  Developing and leveraging relationships with Product, Engineering, Sales, and Customer Success teams to ensure alignment on client/project dependencies and effective communication of status updates and timelines
• Client Relationship Management:
  Serve as primary point of contact for clients during the implementation, developing strong business relationships with key stakeholders, ensuring client needs are met and driving satisfaction through outcomes 
• Risk Management:
  Proactively identify potential project risks or delays, developing mitigation strategies, and driving internal and external stakeholders on a path to resolution
• Documentation & Reporting:
  Maintain detailed project plans, timelines, and documentation, providing regular updates and reports to stakeholders on progress, milestones, and potential roadblocks
• Training & Support:
  Ensure customers are adequately trained on the platform, providing guidance on best practices and ensuring a smooth transition to full usage
• Post-Implementation Handover:
  Once the implementation is complete, transition clients to the customer success team for ongoing support and long-term relationship management

What You'll Need

Qualifications:

• Experience:
  • Minimum of 5+ years of experience managing complex highly configurable SaaS product implementations 
  • Proven track record of managing end-to-end software implementation projects 
• Skills & Expertise:
  • Strong understanding of SaaS products, cloud-based solutions, and subscription models
  • Experience using project management tools (e.g., Smartsheet, Trello, Asana, or Microsoft Project 
  • Exceptional communication and interpersonal skills, with the ability to work collaboratively across teams and clients in a consultative manner 
  • Strong organizational and time-management skills, with an ability to handle multiple projects simult