Technical Program Manager

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.  

 We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. 

About the role and what you'll be doing: 

We are seeking a detail-oriented and strategic Technical Program Manager to lead cross-functional teams in delivering complex technology projects. This role bridges the gap between business needs and technical execution, ensuring projects are completed on time, within scope, and on budget. This role will be responsible for managing a portfolio of projects simultaneously, ensuring consistency in execution, communication + best practices. An integral part of this role is to establish, develop, and manage the engagement strategy and the detailed project plan.

• Lead the planning, execution, and delivery of technical projects across multiple departments
• Develop detailed project plans, timelines, and resource allocations, using tools such as Jira, Asana, MS Project, and Smartsheets.
• Coordinate internal teams and external vendors for seamless project execution, including installation, testing, and implementation of new operating systems and system software.
• Manage project scope, schedule, and costs using appropriate tools and techniques; proactively identify and mitigate project risks and issues.
• Ensure technical feasibility and resource availability
• Oversee quality assurance and compliance with technical standards; with technical standards, including mainframe best practices (z/OS, tape management, scheduling, security, monitoring, etc.).
• Provide technical guidance and support to project teams, to project teams, including maintenance, debugging, and tuning of systems software.
• Communicate project status and escalate issues to stakeholders as needed
• Conduct post-project evaluations and implement lessons learned
• Research and evaluate new software and hardware products; assist team members and other areas with technical questions and problem resolution.
• Monitor and tune systems software for optimal performance.
• Facilitate knowledge sharing, training, and mentoring for associates; contribute to the domain body of knowledge and provide thought leadership.
• Support pre-sales and client engagement as needed

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications 

• Proven experience in technical program management (10+ years preferred)
• Strong understanding of software development life cycles, IT infrastructure, or systems integration
• Proficiency with project management tools (e.g., Jira, Asana, MS Project,Smartsheets)
• Excellent leadership, communication, and organizational skills
• Ability to manage multiple projects simultaneously
• Bachelor's degree in Computer Science, Engineering, or related field (PMP or Agile certification is a plus)
• Strong client management background
• Proactive problem-solver with a strategic mindset
• Comfortable working in fast-paced, dynamic environments
• Skilled at translating technical concepts for non-technical stakeholders
• Able to support pre-sales + client engagement needs when appropriate.

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place yo