Alfred Encino | FT Barista

Job Details

Level: EntryJob Location: Alfred Encino - Los Angeles, CA 91316Position Type: Full TimeEducation Level: GED or High School DiplomaSalary Range: $17.87 - $18.03 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Customer Service

JOB TITLE: Barista

LOCATION: Cafe

REPORTS TO: Cafe Manager

FLSA STATUS: Non-exempt

WAGE: $17.87 - $20.32/hr (depending on location) + tips
 

Alfred opened the doors to its first location on tree-lined Melrose Place in January of 2013. Guided by our four core values — CONSISTENT INNOVATION, EVERYDAY EXCELLENCE, COLLABORATIVE INDIVIDUALITY, and JOYFUL BELONGING — we have built a passionate following with our innovative drinks, eye-catching design, and top-notch customer service. Whether you’re visiting a location in Los Angeles, Austin, San Francisco or the Middle East, your Alfred experience may look different, but our mission is singular: for every customer, both brand new and fiercely loyal, to walk out of Alfred as thrilled with their visit as they are with their beverage.
 

RESPONSIBILITIES:

Customer Interaction

• Greet guests warmly, deliver exceptional service, and anticipate needs.
• Explain beverage and food options, answer questions, and build customer rapport.
• Handle phone inquiries, process orders accurately, and manage mobile app operations.
• Maintain a calm and welcoming presence during busy periods.

Beverage Preparation

• Craft consistent, high-quality beverages following Alfred standards.
• Maintain coffee equipment and understand coffee/tea origins and flavor profiles.

Food Service

• Prepares food according to Alfred recipes, understands food handling protocols, explains food options to customers, and maintains a clean prep space.
• Reports safety hazards to the manager on duty.

Teamwork

• Collaborates effectively with colleagues through active listening, clear communication, and a solution-oriented approach.
• Informs management of operational inconsistencies and performs duties with a team focus.

Cafe Operations

• Ensure a clean and organized work environment, restock shelves, and assist with deliveries.
• Practice active listening, communicate effectively with colleagues, and support a team-oriented approach.
• Report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards.

Safety & Compliance

• Follows all company procedures for cash handling, food safety, cafe organization, sanitation, and hygiene.
• Reports safety hazards and employee accidents to the manager on duty.
• Maintains consistent attendance, provides advance notice for scheduling conflicts, and adheres to company policies.

Additional Duties

• Adhere to all policies and procedures outlined in Company’s employee handbook.
• Any other tasks that may be assigned to meet company goals.

Qualifications

• Previous experience in a café or restaurant setting preferred a plus, but not required.
• A passion for working with the public in a customer-facing capacity. 
• Strong communication and interpersonal skills.
• Ability to work well in a team environment and under pressure.
• Positive attitude and willingness to learn.
• Flexibility to attend quarterly team meetings or trainings that may occasionally be scheduled outside of regular working hours.
• We require all employees to maintain a minimum of 3 shifts per week.
• Full-time employees must maintain an average of 30 hours per week to maintain full-time status.

 

PHYS