Coordinator - NHBS Interviewer - Prevention - temp (69222)

At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS Task Force. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana. 

Our Mission 

Strengthening our entire community through whole-person healthcare and education. 

POSITION SUMMARY

In this temporary role, you will conduct surveys and interviews with NHBS and participants. Recruit for NHBS programs. Assist with key priority population NHBS projects. Conduct venue-based outreach and interviewing. Assist program staff in coordinating events that serve priority populations. Assist with educational outreach. Assist with communication with potential clients and program participants via phone, in person, and online. Work with linkage and other programs to ensure clients and participants access all needed services. Ensure compliance with funder requirements and attainment of program deliverables. This position is active only during the primary data collection period for NHBS which is June-November.

AGENCY PERFORMANCE STANDARDS

• Maintain high level of professionalism and ensure confidentiality.
• Treat participants, clients, staff, volunteers, board members, etc., with dignity and respect.
• Aid co-workers as needed.
• Demonstrate initiative by actively participating in the resolution of problems.
• Ask for assistance when learning new information or job duties.
• Take all necessary measures to properly use and maintain supplies and equipment.
• Respect the rights of co-workers to a productive workplace.

COMPLIANCE & QUALITY ASSURANCE STANDARDS

• Requires cooperation with the Agency’s Quality Assurance and Improvement Program. Includes actively participating in all required trainings, and in creating a culture of quality improvement. Cooperation with the quality program will be considered for performance reviews. 
• Requires cooperation with the Agency’s Compliance Practices. Includes immediately reporting issues, actively participating in required trainings, following HIPAA regulations, and assisting in creating a culture of compliance. Also includes compliance with written standards and all applicable federal and state laws. Cooperation with compliance will be considered for performance evaluations. 
• Not currently listed as excluded or sanctioned by the Department of Health and Human Services, Office of Inspector General (OIG), the General Services Administration (GSA), or excluded from participation in any federal program.  Agrees to promptly notify supervisor in the event of any such debarment, exclusion, conviction, threat or indictment occurring during the term of employment. 
• Failure to comply with the Agency’s Compliance Practices, which include failure to report conduct or events that potentially violates any laws or the Agency’s written compliance standards will be met by disciplinary action, up to and including possible termination. 
• Must adhere to all practices specified in the Employee Handbook and Agency Operating Procedures.

SKILLS AND COMPETENCIES

• Ability to innovate, improvise, take initiative, problem-solve, and follow through on tasks and duties to completion
• Ability to adapt to unexpected changes, situations, and criteria in managing tasks
• Ability to work and provide services in different community locations and environments, including outdoors and in differing weather conditions
• Ability to multi-task and function in non-traditional settings and face to face participant encounters
• Culturally open when interacting with populations/clients of different backgrounds and value systems