Violence Intervention Case Manager - Next Step (grant funded)

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

We are currently seeking a Violence Intervention Case Manager to join our Next Step team. This full-time role will primarily work on-site. Successful candidates must have a valid driver's license and access to a reliable, insured vehicle. This is a grant funded role.

Next Step is a hospital-based violence intervention program partnership between the City of Minneapolis and Hennepin Healthcare System (HHS). The program serves victims of violent injury (e.g. gunshot, stabbing, serious assault) who have been treated at HHS (HCMC), North Memorial, Children's Minneapolis, or Abbott-Northwestern. 

SUMMARY

Under general supervision, provides service to patients affected by violent crimes. Provides information, referrals and resources for clients. Assists in the care of complex patients to facilitate the delivery of cost-effective healthcare and in the identification of appropriate utilization of resources. Coaches caregivers in developmentally appropriate positive style to provide care. Refers education and outreach program activities, including implementation of appropriate policies and procedures and evaluation of program and services. Works collaboratively with interdisciplinary staff internal and external to the organization to promote health and healing. 

RESPONSIBILITIES

• Explain policies about confidential services to family members during the first visit
  •  Round on patients while they are inpatient
• Provide education to caregivers and survivors about conditions that may impact trauma
• Provide coaching to caregivers and clients for their identified supports on health issues and clientidentified goals
  • Refer clients to appropriate health resources and social services and support clients in
    accessing resources, particularly in regards to parents/caregivers 
• Provide positive developmentally appropriate coaching in individual and group settings under the
  supervision of management
  • Work with survivor to develop safety plan
  • Facilitate meetings to identify appropriate visitors and or stakeholders for patients we
    serve
     
  • Provide support on safety planning, re