Jobs and Careers
VA

Patient Liaison - Full Time First Shift

Valley Health
Winchester, United Statesfull_timeVerifiedPosted 13 Oct 2025

About the role

Department

HEALTHCARE INTERPRETERS - 206192

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

113

Job Description

Serves as a liaison and communicator between all the partners in the clinic, hospital, and community setting involved in the care of the patient. Coordinates prenatal and support service appointments, including language access. Ensures timely and accurate completion of required third party reimbursement applications. Manages resources appropriately. Educates the team about psycho/social factors which impact on the health status of the client. Advocates for individual and community needs. Assist in the collection and tabulation of data for reports and records. Assures compliance with WMC policies and procedures as related to education and outreach activities. Assists in the development of population goals/outcomes. Coordinates scheduling of staff with physician offices and support services Serves as a resource on care management and population specific information.

Education
High School Education or equivalent required with Associates Degree preferred

Certification & Licensures
Trained healthcare interpreter—bilingual Spanish/English required. Valid VA Driver's License.

Qualifications
Knowledgeable of health care systems and community resources. Clear communication and organizational skills Knowledgeable about cultural and immigration issues affecting healthcare Organizational and management skills: Organized, neat, efficient, and responsible. Connected to the community. Motivated and capable of self-directed work. Caring, compassionate and empathic. Committed/dedicated. Respectful. Dependable/responsible/reliable. Flexible/adaptable. Creative/resourceful.

FLSA Classification
Non-exempt

Physical Demands
6 A Customer Service

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

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Company

Valley Health

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