Operations Leadership Development Program (OLDP) Summer Intern - Start Date: May 19, 2025

The Cigna Operation Leadership Development Program Internship

Start Date May 19, 2025

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. If you’re looking for a challenging, ever-evolving career, you’ve come to the right place. The Cigna Group Operations Leadership Development Program (OLDP) Internship is a 10 week long program that is designed to provide exposure to working in operations and further develop your professional skills.

The OLDP Internship:

The Cigna Group Operations Leadership Development Program (OLDP) is a rotational development program that provides early-career candidates the opportunity to be directly involved with the ongoing operations of a dynamic health care industry leader. The OLDP provides a 10-week summer internship opportunity where interns are exposed to all aspects of The Cigna Group’s business operations as they manage a project aligned to our priorities and growth strategy. Interns get a realistic experience of what it’s like to work in operations by becoming part of a team and being responsible for their project’s results.

Our summer internship program is designed to further develop your skills and give you experience working in a dynamic, flexible work environment. Over the course of your internship, you’ll be assigned a real business problem to solve that challenges your strategic thinking, business acumen and leadership skills. Additionally, it provides exposure to what a career in Operations entails. At the end of the 10-weeks, you’ll have the opportunity to present what you learned and accomplished to the Enterprise Operations leadership team.

Example Projects Include:

• Managing project plans from intake to completion by: identifying project requirements and creating plans to meet target dates, assigning task ownership and delivery dates, and monitoring progress while anticipating and eliminating barriers.
• Evaluating operational procedures and producing data and research driven recommendations to improve efficiency, quality and customer experience.
• Developing metrics, scorecards and dashboards that provide key insights and analytics into the impact of operational process improvements.

As an intern in the program, you will also be able to participate in the following opportunities:

• New Hire Onboarding & Learning Series: new associates are provided an initial onboarding and a learning series throughout their first year that includes an introduction to the industry, company structure, and Operations leaders. This enables associates to begin developing skills such as business acumen, effective communication, conflict resolution, and data analysis.
• OLDP Offsite Events: program associates will be invited to attend an offsite to connect and network with other OLDP associates and Operations leaders as well as participate in training and development opportunities.
• OLDP Workgroup Involvement: Participate and take on a leadership role in a workgroup with other OLDP associates to support program activities such as recruitment, DEI, learning & development, and branding.
• Mentorship Programming: A formal mentorship program with business leaders to support continuous development throughout the program.

After the Internship: The Operations Leadership Development Program (OLDP):

Interns who continually impress us throughout the summer are invited to join the full-time OLDP when they graduate. OLDP Associates fill a variety of positions throughout the organization, all of which allow you to make an impact on operations and gain critical career experience as an individual contributor or people manager. Areas of exposure include but aren’t limited to Customer and Client Service Operations, Pharmacy Operations, Provider Solutions and Operation or Strategy and Enablement. Individual Contributors typically involve leading projects or supporting ongoing business process operations aimed at enhancing operational activities through strategizing new approaches or seeking efficiencies. People Management typically involves directly managing the day-to-day operations of a team, including setting priorities, managing goals, hiring, onboarding, and staff development. Examples of rotation activities:

OLDP Associates build their experience and knowledge through assignments that accelerate their ability to grow functional skills and leadership competencies. These concentrated, rotational experiences prepare associates for increasing levels of scope and responsibility on their journey to become Enterprise Leaders with an operational mindset. The ideal candidate is someone who has a desire to help others and a passion for ope