Sr. Manager Business Intelligence

The Senior Manager of Business Intelligence should be equal parts strategist, technologist, and builder. In this role, you’ll serve as a hands-on BI leader, owning our reporting strategy and delivery while laying the foundation for a scalable business intelligence team. You’ll work closely with cross-functional partners in Operations, Marketing, and Finance to bring clarity to performance, optimize reporting workflows, and enable self-service analytics across the business.

Successful candidates will have advanced analytical skills, the ability to create reporting and analyses that tell a story with data while providing actionable recommendations. This individual will develop innovative analytics and reporting solutions that inform and influence decisioning across retail and dining functions.

DUTIES AND RESPONSIBILITIES:

Strategic BI Leadership

• Define and execute a BI roadmap that aligns with business priorities and data platform capabilities
• Build relationships with key stakeholders/leaders and navigate cross-functionally to collaboratively deliver on priorities
• Partner with Information Technology team on current data platform functionality/enhancements and evaluation of future platforms and/or reporting tools
• Partner with business leaders to identify KPI frameworks and reporting standards
• Establish governance around data definitions, trusted datasets, and reporting SLAs

Hands-On Reporting & Modeling

• Manage the entire process of creating analytical reports including, but not limited to, leading the business users in gathering, developing and creating business requirements documents
• Build and maintain executive dashboards and department-level reporting using BI tools
• Design semantic models, shared datasets, and re-usable DAX measures
• Support operational analytics via Sigma Data Apps and prescriptive workflows

Team Building & Enablement

• Identify and prioritize resourcing needs as BI demands grow
• Mentor junior/partner analysts and help define the team structure
• Develop training, documentation, and enablement strategies for self-service users
• Document processes, technical designs, and best practices for future reference
• Work in an Agile development environment, collaborating with cross-functional teams

Cross-Functional Collaboration

• Work closely with Data Engineering on Snowflake model design and Matillion ELT performance
• Serve as the analytics liaison between business users and technical stakeholders

• Drive adoption of modern BI tools and encourage a data-informed culture

POSITION QUALIFICATIONS:

• 5+ years of experience in analytics, BI, or data strategy roles
• Proven SQL, DAX, and (ideally) Python skills
• Deep experience with Power BI and related tools such as Sigma BI
• Operational knowledge in key source systems SAP, UKG, WFM, and TM1
• Strong understanding of data modeling in Snowflake and ELT/ETL processes (Matillion a plus)
• Ability to communicate effectively with technical and non-technical stakeholders
• Proven experience balancing hands-on dashboard development with strategic leadership
• Must bring a business first mindset, with a desire and readiness to lead a team as the BI function grows
• Demonstrate experience and proficiency in effective project management
• Demonstrate a proven track record of working closely with customers and collaboratively delivering solutions to meet business needs

NICE TO HAVE:

• Experience with SAP S4/Hana data structure, implementation and/or support
• Experience with retail data domains (POS, inventory, promotions, eCommerce, loyalty)
• Familiarity with Azure based cloud platforms and orchestration tools

 

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