Electronic Health Records Manager (EHR)

• Nonviolence: providing physical, emotional, social, and moral safety for all.
• Emotional Intelligence: managing feelings well for the care of others and self.
• Social Learning: practicing the utmost respect for the ideas of everyone.
• Democracy: having shared decision-making whenever possible.
• Open Communication: saying what we mean without being mean as we say it.
• Social Responsibility: ensuring teamwork that includes everyone’s contributions.
• Growth and Change: co-creating transformation for a hopeful future.
• Equity: ensuring that all feel included and have what they need to survive and thrive

Position Summary:

The EHR manager is responsible for overseeing the implementation, maintenance, and optimization of the Electronic Health Record (EHR) system within the organization. This role ensures that the EHR system meets the clinical and administrative needs of all programs, departments, and users while complying with regulations and industry standards. The EHR Manager collaborates with clinical, IT, Quality Management, and administrative teams to enhance workflows, improve data quality, and support client care. The EHRM is responsible for supervisory functions including supporting, training, and coaching staff to be proficient in the use of the EHR and assuring compliance with all policies, procedures, laws, and regulations. This position provides supervision and support to the Healthcare System Analyst ensuring that all end users are provided with a high standard of customer service, training, and support. The EHRM trains and coaches staff to use the EHR and assures compliance with rules, processes, laws, and regulations. This position supports the IT Director, Quality & Compliance VP, Clinical Staff, and Leadership.

Duties and Responsibilities: 

• Project Management: Lead and manage the end-to-end implementation of EHR projects, including planning, execution, monitoring, and closing phases. 
• Stakeholder Engagement: Collaborate with key stakeholders, including clinical staff, administrative teams, and external vendors, to ensure project alignment with organizational goals and objectives. 
• Resource Allocation: Coordinate and allocate resources effectively to ensure project milestones are met. This includes managing budgets, and timelines. 
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact. Proactively address issues as they arise. 
• Change Management: Implement and manage change management processes to ensure smooth adoption and adaptation of new systems and technologies. Communicate effectively with all stakeholders to facilitate transition. 
• Quality Assurance: Ensure that all project deliverables meet the highest quality standards and comply with regulatory requirements. 
• Reporting: Provide regular project updates to senior leadership and executive leadership, including status reports, and progress metrics. 
• Subject Matter Expert: Oversee the daily operation of our EHR system and ensure our team is equipped to use it efficiently. 
• Build, create, innovate: Design new forms and update existing ones to meet the dynamic needs of our team and clients. 
• Ensure compliance: Play a crucial role in safeguarding the confidentiality of sensitive information, adhering to HIPAA, Joint Commission and Oregon Administrative Rules (OARs) reg