Operations Manager - Inventory Control & Quality Assurance - Cedar Rapids Fulfillment Center

Job Description

Schedule: B Shift, Tue-Fri, 4:00PM-2:00AM

The ideal Inventory Integrity & Quality Manager is a versatile, results oriented leader with strong communication and partnering skills. This position will lead the inventory integrity and quality team to ensure high levels of inventory accuracy, customer service and operational standards. This individual is responsible for ensuring inventory controls are met in an efficient and innovative manner, collaborating with internal business partners to help develop and implement best practices in support of Supply Chain strategy and priorities.

A day in the life…

· Manage the inventory verification program in compliance with company policy and internal control / audit requirements to ensure the accuracy of inventory transactions and balances through effective planning and execution of cycle counts

· Prepare and review documentation of inventory processes, cycle count and inventory adjustment results with site Operations Leadership, headquarters business partners, internal and external auditors

· Manage the quality process audit program to ensure customer service and process quality standards are met throughout the operation (Inbound, Order Processing, Outbound)

· Partner with site Operations peers and leaders as well as headquarters teams to address root cause regarding people, processes and systems with the focus on improvement that effectively reduces future occurrences

· Set team direction and priorities, anticipating change and adapting as necessary

· Manage and coach team members for growth and development

You own this if you have…

· A Bachelors degree or equivalent work-related experience in inventory control, quality process auditing, supply chain operations, or related discipline

· 5+ years distribution and/or fulfillment center work experience with 3+ years supervisory / management experience

· Demonstrated in-depth understanding of the operational and financial impacts of inventory control and associated inventory control and quality metrics

· Demonstrated cross-functional partnerships identifying root cause of errors and associated process improvements

· Working knowledge of WMS/WES systems; such as Manhattan, DAI, High Jump with intermediate to advanced experience with Microsoft Office applications; such as Excel, Access, PowerPoint

· Flexibility to occasionally work off shift for connecting with all team members

· Demonstrated basic understanding of inventory control and quality audit processes and metrics

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$59,000.00 - $98,000.00 Annual

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