Director - Office of Student Support and Belonging

This position is a key leadership position responsible for advancing the office’s mission to foster a sense of belonging and enhance student support. They will lead initiatives related to scholarship management, K-12 partnerships, and first-year student success, in alignment with institutional priorities.

Primary Duties

• Provide strategic leadership in the coordination and execution of scholarship programs, K-12 outreach, and first-year success efforts.
• Supervise, motivate, and evaluate professional staff to meet the goals of OSSB and drive organizational effectiveness.
• Collaborate with divisional partners to enhance communication and streamline scholarship processes.
• Identify and implement professional development opportunities for staff.
• Lead annual assessment and oversee internal and external communication efforts in coordination with the Assistant Vice President (AVP).
• Develop and formalize success coaching processes, optimizing outreach and coaching models.
• Establish and manage industry-sponsored partnerships within the HBCU/HSI Consortium.
• Act as a Success Coach for the HBCU/HSI Consortium, providing direct student support.
• Partner with University Development to identify and cultivate giving opportunities for OSSB, the EDEO division, and related university initiatives.
• Foster and maintain strong collaborative relationships through active participation in community events and representation on various committees.
• Perform other duties as required/assigned by leadership.

Required Knowledge, Skills, and Abilities

• Bachelor’s degree in higher education/student affairs, multicultural studies, social work, or related field.
• Minimum of five to seven (5-7) years of related experience and/or training or equivalent combination.
• Strong presentation, interpersonal, written, and verbal communication skills.
• Ability to work collaboratively with students, families, faculty, and staff at all levels in a complex and diverse environment.
• Budget, grant writing implementation, and assessment experience.
• Demonstrated personal and professional commitment to equity and student development.
• Ability to work with large amounts of data/information.
• Experience working with college or university students from diverse backgrounds.
• Strong customer service skills and detail oriented.
• Ability to work independently, while also working well in a team environment.
• A high degree of confidentiality, discretion, judgment, collaboration, and the ability to build strong relationships.
• Ability to work evenings and weekend hours as needed.

Preferred Knowledge, Skills, and Abilities

• Master’s degree.
• Familiarity with major university data systems (Workday, Banner, and OnBase).

Working Conditions

• Normal office environment. Some travel and nights/weekend work may be required.

Salary & Benefits: Minimum starting salary $76,600, commensurate with experience 

• Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire. 

How to Apply: Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Jessica Saint Amour at saintamj@gvsu.edu. 

If you need technical assistance, please contact Human Resources at hro@gvsu.edu. 

 

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States w