Restaurant Sales Associate

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 23 countries and 250+ cities. In November 2020 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.  

So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.

As we are growing rapidly, we need Restaurant Sales Associates to support the onboarding and training of new restaurant partners and ensure the best possible partnership along their journey with Wolt. As a Restaurant Sales Associate you will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success.

What you'll be doing

• Successfully onboarding venues onto the Wolt platform and ensuring an optimal process at all times.
• Building relationships with our restaurant partners by training them on using our systems and keeping them up to speed on any updates.
• Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks.
• Developing our restaurant partners and their business by using our collected user data.
• Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand.
• Helping our restaurant team in any other urgent cases.
• Sharing best practices amongst restaurant team.

Qualifications

• Excellent interpersonal skills - you will be working with a lot of different people and restaurant partners. 
• Experience within account management, customer support or administration.
• Structured, detailed and service-oriented.
• Self-starter and a passion for food.
• Fluent in Polish and English.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going. You can also reach out directly to Kristina Nikolic, Talent Acquisition Partner: kristina.nikolic@wolt.com 

Please note that we do not accept applications coming in via email. Please submit your application via our job portal.