Intern, Office of Equal Opportunity Compliance (Hourly)

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Intern, Office of Equal Opportunity Compliance (Hourly)

Job Description Summary:

Will support the maintenance of a safe and supportive learning and work environment through implementation of the College’s discrimination policies and procedures, in compliance with federal and state laws. This internship provides a unique opportunity to gain practical experience in higher education and equal opportunity compliance in a community college setting.

Job Description:

Description of Duties and Tasks

• Conducts outreach to students and employees regarding allegations of discrimination and/or harassment under Title IX, Title VI, Title VII, and the Americans with Disabilities Act (ADA)

• Assists Operations Coordinator in case intake

• Connects individuals with resources, in accordance with the Clery Act and state law requirements

• Provides information and resources to pregnant and parenting students

• Provides timely updates to the Director regarding the status of cases

• Maintains accurate and up-to-date records in the Maxient case management software 

• Assists with various special assignments, as assigned by the Director

• Ensure confidentiality and sensitivity when handling cases, following legal and institutional processes

Additional Job Specific Duties

• Serves as a Campus Security Authority

Knowledge

• Familiarity with the higher education environment
• Conflict resolution

Skills

• Demonstrated ability to maintain confidential information
• The ability to work independently and foster a cooperative work environment
• Establishing and maintaining effective working relationships with stakeholders
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.

Technology Skills

• Demonstrated proficiency with Google Suite and Microsoft Office
• Working with a CRM such as Workday, Maxient or Ellucian Colleague

Required Work Experience

• At least one year working in an office environment

Preferred Work Experience

• Experience in student programming or support
• Demonstrated commitment to civil rights work

Required Education

• High school diploma or equivalent.

Preferred Education

• Associates or bachelors degree, or in progress.

Special Requirements

• None

Other Preferred Qualifications

• None

Physical Requirements