Product Owner, Manager

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Do you have passion for understanding customer needs and leveraging technology to deliver value? Do you thrive in a fast-paced and rapidly changing environment? Do you enjoy working with a team of varying skillsets to collectively discover new opportunities to delight customers? If so, a role on the Multifamily Technology team could be a fit for you!

This role will help to transform the way in which Freddie Mac does business. The Product Owner develops and drives the product vision and strategy as one of the closest people in the business to the customer, providing constant feedback to the team and helping to set and drive toward the vision. These capabilities are critical to driving the origination pipeline and pricing loans to accelerate the loan lifecycle.

Your Impact:

• Set ambitious and clear product vision and communicate ‘the story’ effectively to key stakeholders and the rest of the team

• Own the end-to-end product strategy from inception and determine business value once solution enters production

• Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with own vision

• Continuously improve backlog with the team, ensuring all items are clearly described, estimated, and prioritized

• Ensure customer-driven design considering user pain points & usability test results, using market & industry knowledge as well as continual research, to deliver a well-positioned product

• Approve each feature and provide valuable feedback for the team

• Drive sprint and release plans together with the Scrum Master and organizational technology teams

• Exercise strong decision-making mandate from executive group to own product end-to-end

• Work with Tech Lead to build a modular & reusable solution

• Facilitate the collaboration of cross-organizational teams to establish, develop, implement and rollout new and enhanced capabilities.

• Communicate value and status to various stakeholders and levels of management.

• Participates or leads activities that support system development & deployment (e.g. process redesign, Day 1 setup, risk & controls documentation, user acceptance testing).

• Proficient in documenting risk & controls (e.g. policies, procedures, process flows, risk and control matrices).

Qualifications:

• 8 - 10 years of mortgage related experience with demonstrated experience in Multifamily real estate.

• 2+ years of management experience

• Experience delivering large, complex change management projects that involve interfacing with multiple teams, especially projects involving changes to business applications and technology.

• Demonstrated ability to understand business needs and deliver related value.

• Strong analytical and problem-solving thought processes.

• Demonstrated ability in strategizing and applying it decisions.

• Top notch written and verbal communication skills, including ability to present to management and expertly facilitate meetings.

• High level of comfort operating in the gray, and flexibility to work on multiple, concurrent assignments.

Keys to Success in this Role:

• Understanding the needs of customers and their operational processes to identify, design and define solutions that can be effectively implemented to deliver value.

• Understanding the business strategy and apply it to the prioritization of the product backlog.

• Leveraging data & analytics to identify the value of proposed ideas and approach for implementing.

• Representing the Multifamily Technology team as the principal contact as a subject matter expert and product leader.

• Interact with customers and internal customer-facing staff to obtain feedback on solutions and design to validate and refine value, or pivot to something new.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, s